Brianna Flores
Brooklyn
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise, providing excellent customer service as well as childcare services. Highly organized, proactive, and punctual. Works well within team settings.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Cashier
Jimmy Jazz
Brooklyn
10.2023 - Current
- Resolved customer inquiries and concerns, maintaining a positive and professional demeanor under pressure
- Accurately and efficiently processed transactions, ensuring data integrity and compliance with company policies
- Organized and maintained stock rooms, ensuring proper placement and labeling of merchandise.
Child
Just Quality DayCare Services
Brooklyn
07.2025 - 08.2025
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Childcare Assistant
Just Quality DayCare Services
Brooklyn
07.2025 - 08.2025
- Assisted in daily care routines for children, ensuring a safe environment.
- Engaged children in educational activities to promote learning and development.
- Collaborated with parents to discuss children's progress and address concerns.
Customer Service/Retail Assistant (SYEP)
Shoppers World
Brooklyn
06.2023 - 07.2023
- Assisted customers in finding the items they were looking for and provided product information
- Organized the stock room, ensuring that items were properly labeled and stored
- Price-tagged new merchandise and updated existing price tags
Customer Service/Retail Assistant
Primark
Brooklyn
08.2022 - 03.2023
- Thrived in a fast-paced environment, consistently providing exceptional customer service to a high volume of customers
- Managed and operated multiple departments, including the stock room and shelving, ensuring efficient inventory management
- Priced merchandise accurately and efficiently, maintaining compliance with company pricing standards
- Operated the fitting room, providing a positive and accommodating experience for customers
Co-Researcher (SYEP)
Black Girl Project
Brooklyn
07.2022 - 08.2022
- Conducted comprehensive research on Black Girlhood Studies, focusing on colorism, gendered racism, and mental health
- Developed and implemented qualitative and quantitative research methods to analyze the experiences and impact of colorism on Black adolescent girls
- Disseminated research findings through a social media campaign, online magazine, and database taxonomy of colorist microaggressions
Education
High School - AP English Language and Composition, AP Literature and Composition
Unity Prep Charter High School
Brooklyn, NY 08.2022 - 01.2024
Skills
- Cash handling
- Inventory management
- Team collaboration
- Problem solving
- Time management
- Work ethic and integrity
- Empathy and patience
- Complex Problem-solving
- Adaptability
Hobbies and Interests
- Neurology
- Baking
- Sewing
- Philanthropy
Extracurricular Activities
Peace Players Brooklyn Basketball Team, Point guard, 09/01/19, Present Unity Queens Stepping Team, Stepper, 09/01/22, Present Unity Prep Volleyball Team, Player, 09/01/22, 11/30/22
Timeline
Child
Just Quality DayCare Services
07.2025 - 08.2025
Childcare Assistant
Just Quality DayCare Services
07.2025 - 08.2025
Cashier
Jimmy Jazz
10.2023 - Current
Customer Service/Retail Assistant (SYEP)
Shoppers World
06.2023 - 07.2023
High School - AP English Language and Composition, AP Literature and Composition
Unity Prep Charter High School
08.2022 - 01.2024
Customer Service/Retail Assistant
Primark
08.2022 - 03.2023
Co-Researcher (SYEP)
Black Girl Project
07.2022 - 08.2022