I am a driven individual with exceptional interpersonal communication, relationship management, customer service, and presentation skills. I am willing to learn to do things differently.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Event Coordinator
Plan On Perfection
10.2023 - Current
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Brainstormed and implemented creative event concepts and themes.
Trained and supervised event staff to complete tasks on time.
Property Manager
Franco Family Rentals
05.2023 - Current
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
IHSS Care Provider
Josie Franco
11.2020 - Current
Kept meticulous records of patient care, Dementia progression, medication administration, and health or other conditions changes
Helped patients with personal hygiene tasks like bathing, dressing, and grooming on a daily basis
Helped patients with bladder and bowel issues by assisting them with brief changes
Oversaw household budgets and allocated funds for groceries, home and property maintenance, and bill payments
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities, and family visits
Planned and prepared healthy meals and snacks for clients with special dietary needs such as diabetes, low sodium, and high protein
Changed bandages, dressings, and binders on wounds to promote healing.
ARF Administrator
Walnut Grove House ARF
06.2009 - 06.2023
Provided training, support, and guidance to new and existing employees
Oversaw and improved the work of manager and staff members in order to maximize efficiency and achieve the desired outcomes
Established strong, professional relationships with state and local representees and residents by promoting team collaboration and providing exceptional service
Conducted inspections of the grounds and equipment on the property in order to identify maintenance issues and coordinate timely repairs
Was in charge of disciplinary actions, and employee terminations
Managed residents funds, reviewed invoices, and kept track of costs
Organized and hosted activities both in home and out in the community
Was in charge of hiring, training, and supervising a team of 9-10 employees
Designed and developed programs and tracked their effectiveness against the needs of the resident
Designed all of the staff's work schedules to ensure that each shift had an adequate number of employees to cover it
Kept track of direct care activities to ensure that patients were safe and infection control standards were met
Kept accounts, resident files, staff files and regulatory paperwork up to date and accurate with careful attention to meet state and local regulations
Scheduled resident appointments with doctors and other professionals, as well as providing transportation to each visit
Was in charge of keeping track of supplies and groceries in the house, as well as placing new orders.