Brianna Gorby
Sandusky,OH
Summary
Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.
Overview
13
13
years of professional experience
Work History
Shift Manager
Toft Dairy
Sandusky, OH
07.2024 - Current
- This is a high pace environment. You must be a self motivated individual to succeed here. I have certain responsibilities such as fulfilling wholesale orders daily within a certain time frame. Train new employees. Keep the place clean and organized. Complete daily milk orders, and icecream orders. Make icecream pies to sell to wholesale customers. Clean out the icecream machine once a week. Help customers as needed. When needed, I also take whole sale orders over the phone, write up the order sheet and fulfill the order.
- I oversee the operation of the parlor. Making sure customers are happy, whole sale orders are fulfilled and employees are staying on task. I handle with money at the register and maintain the safe at night and in the morning. I make special creations such as sweet treats and pies. I take orders and full-fill them when necessary
Server
Topsy Turvey
Put-in-Bay, OH
04.2021 - Current
- Fast pace work environment, high volume in a short amount of time.
- Self motivating work environment
- Customer service
- Ability to take care of a lot of guest at one time
Server
Longhorn Steakhouse
Sandusky, OH
04.2024 - 07.2025
- I would typically work the night shift serving tables. Assisting customers and fulfilling their needs. Along with keeping up with side work that was assigned to us during our shift.
Server
The Goat Soup and Whiskey
Put-in-Bay, OH
05.2021 - 11.2023
- Customer service
- Excellent table side manor
- Fine dining
- Ability to serve a lot of guest at one time
- Wine service
- Catering parties
- I have worked every position in the FOH and also BOH.
- Food running/ Expo
- Hostess
Assistant General Manager
Dairy Isle
Put-in-Bay, OH
04.2021 - 04.2022
- During this job position I was responsible for overseeing the staff from open to close. Help run the register if needed. I was more of an all around fill in. Cleaning the machines, filling the ice cream. Keeping up with food prep. Help keep track of weekly inventory. Count the drawers down for a nightly deposit. Help with scheduling, help train j-1 students and other younger staff members. Delegating whatever tasks needed to be accomplished.
Deck Manager
The Boardwalk Family of Resturants
Put-in-Bay, OH
06.2016 - 10.2016
- Scheduling, payroll, hiring process
- Assisting Guests
- Training employees
- Daily food prep
- Employee Manuals
Full Time Assistant Manager
Shoe Dept.
Sandusky, OH
02.2014 - 03.2016
- Process weekly shipments, and dispute the among the sales floor
- Opening and closing procedures, including daily paperwork and daily bank deposits.
- Assisting customers
- Daily tasks such as markdowns for sign changes
- Assisting with inventory and scheduling
Line Cook
Main Street Tavern
Huron, OH
10.2012 - 01.2015
- Prep food for daily business
- Come up with weekly menu specials
- Operate grill and fryers, making sure they are cleaned to health code standards
- Daily cleaning tasks
Education
Business Management - None
BGSU-Firelands
Huron, OHGED -
Huron High School
Huron, OHSkills
- Microsoft Excel
- Multitasking
- Microsoft Powerpoint
- Customer service
- Dependability
- POS
- Cash register
- Creativity
- Team work
- Restaurant experience
- Organizational skills
- Microsoft Office
- Leadership
- Medical terminology
- Serving Experience
- Organization
- Software troubleshooting
- Bartending
- Adaptability
- Upselling
- Catering
- Computer skills
- Time management
- Serving
- Driving
- Leadership
- Restaurant Experience
- Cooking
- Video communications
- Sales
- Selfmotivation
- Microsoft Word
- Retail sales
- Communication
- Host/Hostess
- English
- Fast pace work environment
- Cash handling
- Food Preparation
- Communication skills
Timeline
Shift Manager
Toft Dairy
07.2024 - Current
Server
Longhorn Steakhouse
04.2024 - 07.2025
Server
The Goat Soup and Whiskey
05.2021 - 11.2023
Server
Topsy Turvey
04.2021 - Current
Assistant General Manager
Dairy Isle
04.2021 - 04.2022
Deck Manager
The Boardwalk Family of Resturants
06.2016 - 10.2016
Full Time Assistant Manager
Shoe Dept.
02.2014 - 03.2016
Line Cook
Main Street Tavern
10.2012 - 01.2015
Business Management - None
BGSU-Firelands
GED -
Huron High School