Brianna Guereque

• Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
• Created and sent purchase orders daily for all wallpaper and fabric purchases
• Investigated daily variances and corrected errors to resolve discrepancies.
• Oversaw bookkeeping and accounting systems and entered data into systems accurately.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Paid vendor invoices in a timely matter to ensure quick turn around on orders.
• Maintained good working relationships with vendors and resolved disputes.
• Worked closely with sales and operations teams to quickly resolve issues.
• Handled day-to-day accounting processes to drive financial accuracy.

• Met collection targets and service levels.
• Contacted customers to make payment arrangements and resolve disputes.
• Developed collection strategies and models that helped to clear ~$3M in aged payments and credits.
• Ran daily reporting of all accounts to match incoming credits with deductions.
• Researched any discrepancies regarding missing returned products, missing credits, or overpayments and contacted appropriate parties to ensure resolution in a timely manner.
• Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.

• Updated reports daily to track for incoming ACH and Wire payments.
• Perform cash application of high dollar transactions while maintaining client confidentiality.
• Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
• Responsible for posting payments within a 24 hour period.
• Supply accurate information consistently to all related and interdependent teams, adhering to strict turn around times.
• Review cases between customer and collectors to find remittance, reconcile unapplied funds, and correct any misapplications on account.
• Transfer cash between multiple ledgers to pay invoices in different responsibilities per customer remittance.
• Trained new team members on the process of researching payments and the application of cash receipts.
• Assisted in the transfer of Cash Applications processes from Oracle to Fusion by testing and answering any questions from engineers during the transition period.

•Executed customer transactions, including deposits, withdrawals, and cashiers checks.
•Achieved sales goals and service performance requirements.
•Participated in physical inventory counts of currency, debit cards, and cashiers checks.
•Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
•Participated in opening and closing duties, including balancing the branch, and all inventory logs.
•Developed reputation as an efficient service provider with high levels of accuracy.

• Operated summer sports day camp for children aged 5 to 13 years old and handled multiple aspects of planning curriculum and activities
• Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
• Maintained safety and security of all youth under care.
• Created new lesson plans based on course objectives.