Brianna Guevara

• Streamlined interview processes.
• Promoted open communication with management to address employee concerns.
• Maintained accurate HR records in compliance with applicable laws.
• Collaborated with executive leadership to align HR initiatives.
• Oversaw workers compensation, FMLA, and short-term disability claims.
• Prepared and presented case documentation for unemployment hearings.
• Reduced turnover by 40% in Quarter 4.

• Coordinated company-wide events boosting employee morale and fostering a sense of community.
• Conducted confidential investigations of discrimination, harassment and workplace violence.
• Facility new-hire orientation and recruiting tasks for best-in-class talent identification.
• Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
• Administered benefits programs effectively, ensuring accurate enrollment.
• Coached managers through employee engagement, documentation, discipline and performance improvement plans.
• Managed cross-functional team of seven to create comprehensive training materials.
• Evaluated return on investment for training initiatives.

• Oversee $3-5 million volume store with 20+ associates
• Managed store associates in fast-paced environment through proactive communication and constructive feedback.
• Facilitated hiring, training and mentoring new associates.
• Set effective store schedules based on forecasted traffic levels, individual employee knowledge, and service requirements.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments.
• Recognized for leading highest year-over-year conversion rate improvement in the district.

• Fostered positive employee relationships through communication, training and development.
• Promoted to leadership position in recognition of strong work ethic.
• Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
• Delegated daily tasks to team members to optimize productivity.
• Monitored team progress and enforced deadlines.
• Led team through Ulta Beauty opening.

• Assisted in facilitating investigations, performance management of team members and team leaders, and corrective actions in order to ensure adherence to company and state/federal policies
• Assisted with HR metrics including but not limited to I9/termination compliance, retention, team stabilization, training, and terminations.
• Act as a trusted advisor, providing support for employee relation issues, resolving conflicts, and fostering a positive, inclusive work environment.

• Review metrics in order to reach sales and loyalty goals.

• Train consultants in product knowledge, building the basket, and customer loyalty.

• Provide support to Beauty Manager in daily business processes.

• Foster genuine client relationships in order to grow sales and provide client with their product desires.

• Deliver monthly and weekly agendas in order to implement a culture of consistent learning with associates.