Brianna Harvey

• Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
• Assisted in maintaining inventory accuracy through regular stock checks and data entry.
• Collaborated with team members to enhance store organization and presentation standards.
• Handled transactions accurately, ensuring compliance with company policies and procedures.
• Educated customers on products and promotions to improve sales engagement.
• Hours worked: 37.30 each week

•Arrange job tasks and work self-sufficiently, while at the same time, coordinate work efforts with staff in any

other service.

• Answering phones, faxing, and filing documents, provide patients paperwork for check in. Verification of

eligibility and benefits for patient billing and insurance. Assist with patient billing issues for inpatient and

outpatient discharges.

• Established, maintained, controlled, and updated file system accurately to enable quick and efficient retrieval of

information using the Electronic Health Record and other patient systems.

• Effectively and accurately utilize sound knowledge of information processing systems in performing

comprehensive data entry of patient information, generating patient schedules, scheduling appointments,

canceled appointments, consult management etc.

• Responsible for coordinating appointments, including interpreting, and verifying, and completing provider

orders in accordance with scheduling guidelines and regulations.

• Understanding individuals’ right to access in releasing information and staying in compliance with the Health

Insurance Federal Information Act, Health Insurance Portability and Accountability Act, and Privacy Act of 1974

when retrieving, and/ discussing information located within elements electronic medical record.

• Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal

and external patients/customers.

• Reinforced the plan of care and self-help solutions by entering appropriate information into the electronic health

record (EHC).

• Shares information and collaborating with the medical team to assure continuity of care and accomplish team

goal setting to ensure medical care to patients is met.

• Participate and provide input in problem solving on operational issues or procedures.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Operated cash register accurately, processing transactions efficiently to minimize wait times.
• Maintained cleanliness and organization of work areas to ensure a safe environment for customers and staff.
• Prepared food items according to quality standards, adhering to health and safety regulations consistently.