Summary
Overview
Work History
Education
Skills
Timeline
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BRIANNA HAVARD

Nacogdoches,TX

Summary

Dynamic sales associate with proven expertise at Bella Bunny Boutique, excelling in customer service and cash handling. Recognized for building rapport and loyalty, while efficiently managing transactions and inventory. Strong problem-solving skills and teamwork abilities contributed to enhanced shopping experiences and operational efficiency. Committed to delivering exceptional service in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Sales Associate

Bella Bunny Boutique
02.2020 - Current
  • Assisted customers in product selection and provided detailed information on features and benefits.
  • Processed transactions accurately using point-of-sale systems to ensure efficient customer service.
  • Maintained clean and organized sales floor to enhance shopping experience for customers.
  • Supported inventory management by restocking shelves and monitoring product availability.
  • Learned product knowledge quickly to address customer inquiries effectively and confidently.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Sales Associate

Brookshires Brothers
02.2019 - 02.2020
  • Trained in several positions (e.g. I was a cashier and trained in the gas "petro" area to help).
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
  • Assisted other departments with tasks when needed.

Cashier

Bigs
04.2018 - 09.2018
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
  • Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
  • Built relationships with customers to encourage repeat business.

Sandwich Artist

SUBWAY®Restaurants
10.2017 - 04.2018
  • Crafted customized sandwiches based on customer preferences and dietary restrictions.
  • Trained new team members in sandwich preparation and food safety protocols.
  • Ensured compliance with health and safety regulations during food handling processes.
  • Streamlined sandwich assembly process to enhance efficiency and reduce wait times.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.

Education

High School Diploma -

Hudson High School
Lufkin, TX
05-2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Cash handling
  • Stocking and receiving
  • Store opening and closing

Timeline

Sales Associate

Bella Bunny Boutique
02.2020 - Current

Sales Associate

Brookshires Brothers
02.2019 - 02.2020

Cashier

Bigs
04.2018 - 09.2018

Sandwich Artist

SUBWAY®Restaurants
10.2017 - 04.2018

High School Diploma -

Hudson High School

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BRIANNA HAVARD