Brianna Hines
Baton Rouge,LA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Walmart. Proven ability to resolve customer issues and enhance satisfaction through effective communication and teamwork. Skilled in cash handling and time management, consistently delivering exceptional service in high-pressure environments. Committed to maintaining operational excellence and fostering customer loyalty.
Overview
9
9
years of professional experience
Work History
Cashier
Walmart
Baton Rouge, LA
02.2024 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided accurate information.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Collaborated with team members to manage high-volume sales during peak hours.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Implemented best practices for cash handling to improve accuracy and reduce discrepancies.
- Trained new cashiers on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
Fast Food Worker
Waffle House
Baton Rouge, LA
11.2022 - 11.2023
- Operated cash register, processing customer transactions efficiently and accurately.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Prepared food items according to standardized recipes, ensuring consistency in quality.
- Collaborated with team members to meet peak service demands during busy shifts.
Fast Food Worker
Sonic
07.2019 - 09.2021
- Greet customers, take orders accurately using a POS system, handle cash and card transactions, and resolve any customer complaints or inquiries.
- Cook, assemble, and package food items according to established recipes and standards.
- Adhere to strict food safety and sanitation guidelines. Clean and organize kitchen areas, equipment, and dining spaces.
Fast Food Worker
McDonald's
Baton Rouge
08.2016 - 07.2017
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, processing transactions and handling customer inquiries with accuracy.
- Prepared food items according to company standards, maintaining quality and consistency in every order.
- Collaborated with team members to achieve daily operational goals and enhance workflow efficiency.
Education
Plaquemine High
Plaquemine, LASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Team collaboration
Timeline
Cashier
Walmart
02.2024 - 06.2025
Fast Food Worker
Waffle House
11.2022 - 11.2023
Fast Food Worker
Sonic
07.2019 - 09.2021
Fast Food Worker
McDonald's
08.2016 - 07.2017
Plaquemine High