Brianna Hurtado
Chula Vista,California
Summary
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 3 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input. Qualified to handle insurance documentation, update charts and manage business correspondence.
Overview
2
2
years of professional experience
Work History
Support Coach
TruLiving
08.2023 - Current
- Provided coaching and mentoring to clients.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
Medical Administrative Assistant
IBH Montgomery
11.2022 - 07.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Medical Administrative Assistant
Alabama Retina
03.2022 - 11.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Education
Bachelor of Science - Business Administration
San Francisco State University
San Francisco, CA06.2025
Bachelor of Arts - Psychology
San Francisco State University
San Francisco, CA06.2025
Skills
- Correspondence Management
- Appointment Coordination
- Administrative Duties
- Data Entry Software
- Adaptable and Flexible
- Follow-Up Skills
Timeline
Support Coach
TruLiving
08.2023 - Current
Medical Administrative Assistant
IBH Montgomery
11.2022 - 07.2023
Medical Administrative Assistant
Alabama Retina
03.2022 - 11.2022
Bachelor of Science - Business Administration
San Francisco State University
Bachelor of Arts - Psychology
San Francisco State University
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