Brianna Johnson
Jonesboro,Georgia
Summary
As a self-employed Master Cosmetologist, I have honed my skills in providing top notch customer service, managing security protocols and demonstrating effective leadership. With proven track record of success, I am committed to delivering exceptional results and ensuring client satisfaction. My experience in customer service has instilled in me the importance of building strong relationships and exceeding. Additionally, my backgrounds in security, serving and management has equipped me with a keen eye for detail and the ability to handle challenging situations with professionalism. I am now seeking new opportunities that align with my current goals, where I can contribute my skills, dedication, and drive for excellence to a team-orientated organization.
Overview
8
8
years of professional experience
Work History
Server
Longhorns
02.2024 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Master Cosmetologist
Self Employed Services
04.2018 - 01.2023
- Performing a wide range of hair, skincare, and beauty services, including cutting, styling, coloring, chemical treatments, facials, and makeup applications.
- Staying up to date on the latest trends, techniques, and products.
- Mentored junior stylists, providing guidance and support in developing their skills and growing their clientele base.
- Maintaining strict adherence to sanitation and safety guidelines to ensure a clean and hygienic environments for clients.
Security Supervisor
Allied Universal Security Services
06.2021 - 08.2022
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Providing customer service to residents and guests, offering a warm and welcoming experience.
- Performing various administrative tasks to support the smooth operation of the facility.
Restaurant Team Member
O'Charleys
06.2017 - 05.2018
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Graduate Certificate - Cosmetology
Empire Beauty School
Morrow, GA07.2019
Diploma - undefined
Fayette County High School
Fayetteville, GA05.2018
Skills
- Clear Communication
- Cosmetology
- Team Development
- Customer Service
- Microsoft Office
- Time Management
- Organization
- Leadership Experience
- Business Management
- Problem Solving
- Critical Thinking
- Attentive Learner
- Concierge Experience
- Strong work ethic
- Cash handling
- Guest engagement
- Hospitality service expertise
- Guest relations management
Timeline
Server
Longhorns
02.2024 - 07.2025
Security Supervisor
Allied Universal Security Services
06.2021 - 08.2022
Master Cosmetologist
Self Employed Services
04.2018 - 01.2023
Restaurant Team Member
O'Charleys
06.2017 - 05.2018
Diploma - undefined
Fayette County High School
Graduate Certificate - Cosmetology
Empire Beauty School