Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Laxton

Boerne,TX

Summary

Friendly and dedicated Retail Sales Associate with experience in customer service, cash handling, and maintaining a clean sales floor. Skilled in phone etiquette, and providing personalized assistance to ensure customer satisfaction. Quick to adapt in fast-paced environments, with a proven ability to support team goals and drive sales.

Overview

3
3
years of professional experience

Work History

Cashier

HEB Grocery Store
Boerne, TX
01.2025 - Current
  • Ensured cleanliness of the checkout area and maintained safety standards.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services..
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Retail Sales Associate

Y-Bell Ranch Supply
Boerne, TX
09.2023 - 10.2024
  • Improved the customer shopping experience by utilizing product knowledge to provide personalized recommendations that lead to increased sales revenue.
  • Handled and resolved customer complaints, earning the store a 95% customer satisfaction rate overall.
  • Handle cash, credit cards, and electronic payments while adhering to cash handling policies.
  • Maintain a clean and organized sales floor, including restocking shelves, and arranging displays.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Party Host

Arrows Active Play Park
Boerne, TX
06.2022 - 08.2022
  • Enhanced guest experience by providing exceptional customer service.
  • Supervised children's activities, maintaining happiness, safety, and well-being.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests, while adhering to health codes.
  • Decorated and set tables in accordance with party themes and age groups.
  • Handled last-minute changes with flexibility, ensuring that parties were successful, despite unforeseen challenges.

Education

High School Diploma -

Meadowland Charter School
Boerne, TX
06-2024

Skills

  • Customer service
  • Product knowledge
  • Problem solving
  • Teamwork and collaboration
  • Professional telephone demeanor
  • Follow-up skills
  • Active listening
  • Relationship building
  • Customer satisfaction measurement
  • POS operation
  • Multitasking and organization

Timeline

Cashier

HEB Grocery Store
01.2025 - Current

Retail Sales Associate

Y-Bell Ranch Supply
09.2023 - 10.2024

Party Host

Arrows Active Play Park
06.2022 - 08.2022

High School Diploma -

Meadowland Charter School

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