BRIANNA LEMUS
Hialeah,FL
Overview
7
7
years of professional experience
Work History
Receptionist
Pets and Hearts Animal Clinic
Hialeah, FL
04.2025 - Current
- Greeted clients and managed front desk operations in a fast-paced veterinary setting.
- Handled scheduling, phone calls, and customer service with professionalism and care.
- Maintained patient records and supported veterinary staff with administrative tasks.
- Ensured cleanliness and organization of the reception area.
Patient Service Specialist/Receptionist
Select Physical Therapy
Miami Lakes, FL
02.2021 - 09.2023
- Maintain a clean, sterile, and organized work environment for the patients and employees.
- On field contact with patients, therapists, doctors, CBOs.
- Process payments including cash, credit cards and checks.
- Clerical front desk responsibilities including scheduling patients, verifying insurances, processing medical prescriptions for occupational and physical therapy.
- Responsible for opening facility and closing during shift instructed.
- Complying with Osha and HIPPA mandatory regulations.
Customer Service/Sales Representative
TJ Maxx
Hialeah, FL
11.2018 - 02.2021
- Assisting customers locating the correct merchandise.
- Rotating positions, opening and closing store.
- High volume transactions of cash, credit, and gift cards.
- Closing the registers by counting the payments made for the day and conducting end of day sales reports.
- Organizing the merchandise located in the isles as instructed by the supervisor in a timely manner.
- Answering customer’s questions and concerns in regard to the merchandise, sales, seasonal offers.
Education
Registered Behavior Technician (RBT) 40-Hour
Autism Partnership Foundation
03.2025
Master Pianist Certification - undefined
Camino’s Music Conservatory
Hialeah, FL11.2021
High School Diploma - undefined
Hialeah Senior High School
Hialeah, FL07.2020
Skills
- Bi-lingual speaker (English & Spanish)
- Multitasker
- Collaboration with teammates
- Computer software program efficient
- Impeccable customer service
- Organized & detailed oriented
- Ability to operate under a high paced environment
Awards
High School Diploma, Perfect attendance 2016-2019, 10+ years of piano awards, 2 years of Martial Arts
Timeline
Receptionist
Pets and Hearts Animal Clinic
04.2025 - Current
Patient Service Specialist/Receptionist
Select Physical Therapy
02.2021 - 09.2023
Customer Service/Sales Representative
TJ Maxx
11.2018 - 02.2021
Master Pianist Certification - undefined
Camino’s Music Conservatory
High School Diploma - undefined
Hialeah Senior High School
Registered Behavior Technician (RBT) 40-Hour
Autism Partnership Foundation