Brianna Lightner
Tatum
Summary
Results-driven supervisor with a strong focus on customer service and billing accuracy. Demonstrated success in managing customer interactions, resolving concerns, and executing efficient document management practices.
Overview
3
3
years of professional experience
Work History
supervisor/ key carrier
Tjmaxx
Longview
06.2023 - Current
- Managed customer interactions effectively, fostering a welcoming and supportive environment.
- Managed customer concerns and issues via phone and in-person, contributing to improved customer relations.
- Coordinated with district managers and management through email to resolve concerns and billing matters.
- Executed updates to documents using Word and Excel, enhancing data integrity and workflow efficiency.
- Oversaw billing operations, maintaining precision and efficiency in financial transactions.
- Managed billing processes to ensure accurate and timely invoicing.
- Organized filing processes to maintain accurate and accessible records.
- Generated detailed financial reports to facilitate informed management decisions.
- Oversaw the accurate preparation of daily deposits.
Customer Service Representative
walmart
tyler
08.2022 - 05.2023
- Addressed customer inquiries and problems both over the phone and face-to-face, maintaining high service standards.
Education
High School Diploma -
Lake Region
Winter Haven, FL05-2022
Master of Real Estate Development - Business/real Estate
Colibri Real Estate
Texas City, TXSkills
- Customer relationship management
- Billing operations
- Document management
- Data analysis
- Financial reporting
- Conflict resolution
- Microsoft Excel
- Microsoft Word
Timeline
supervisor/ key carrier
Tjmaxx
06.2023 - Current
Customer Service Representative
walmart
08.2022 - 05.2023
High School Diploma -
Lake Region
Master of Real Estate Development - Business/real Estate
Colibri Real Estate
Similar Profiles
Timothy JenningsTimothy Jennings
Sales Associate at TjmaxxSales Associate at Tjmaxx
Manuel FerisManuel Feris
Merchandiser at TJMAXXMerchandiser at TJMAXX
Melissa LorMelissa Lor
Front End Coordinator at TjmaxxFront End Coordinator at Tjmaxx
Sydney RouckaSydney Roucka
Cashier at TJMaxxCashier at TJMaxx
JESSE JAMES DOMINGUEZJESSE JAMES DOMINGUEZ
Operations Turnaround Coordinator at Eastman Chemical CompanyOperations Turnaround Coordinator at Eastman Chemical Company