Brianna Lino
Brentwood,NY
Summary
Dynamic Sales Associate with proven expertise at Pandora, excelling in customer engagement and transaction processing. Adept at fostering relationships and driving sales through effective communication and teamwork. Recognized for maintaining store presentation and managing high-stress situations, ensuring a welcoming environment that encourages repeat business.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
1
1
year of professional experience
Work History
Sales Associate
Pandora
Bay Shore, NY
11.2025 - Current
- Assisted customers with product selection and inquiries, fostering positive shopping experiences.
- Maintained knowledge of current promotions and sales strategies to effectively engage customers.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to ensure timely restocking of merchandise on sales floor.
- Ensured store cleanliness and organization, contributing to a welcoming environment for shoppers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associates
Express Factory Outlet
Deer Park, NY
08.2024 - Current
- Maintained organized sales floor by restocking merchandise and arranging displays effectively.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer checkout.
- Collaborated with team members to achieve daily sales targets and maintain store presentation standards.
- Supported inventory management by monitoring stock levels and reporting discrepancies promptly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Brentwood High School
Brentwood, NYSkills
- Customer service
- Point-of-sale systems
- Transaction processing
- Sales promotions
- Team collaboration
- Customer engagement
- High-stress situation management
- Relationship building
- Effective communication
- Teamwork and collaboration
- Multi-tasking strength
- Problem-solving
- Excellent people skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Pandora
11.2025 - Current
Sales Associates
Express Factory Outlet
08.2024 - Current
High School Diploma -
Brentwood High School