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Brianna Miniard
Aynor,SC
Summary
Adaptable retail associate skilled in time management and customer interaction. Experienced in various roles, contributing to sales goals and positive customer experiences, ready to leverage expertise to drive store success.
Overview
6
6
years of professional experience
Work History
Sales Associate
Bootjack
Summerville, SC
08.2025 - 01.2026
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of inventory, ensuring accurate product availability and presentation.
- Processed transactions efficiently using point-of-sale systems, minimizing customer wait times.
- Collaborated with team members to achieve sales goals and improve store performance.
- Assisted customers in identifying optimal footwear solutions tailored to specific work requirements.
- Monitored check-out process to guarantee employees accessed the correct files in compliance with company standards.
- Enhanced mannequin styling to boost merchandise sales.
Crew Member
Ye Ole Fashioned
Summerville, SC
05.2025 - 07.2025
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and maintaining cash drawer integrity.
- Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
- Assisted in training new crew members on operational procedures and best practices for food safety.
- Conducted regular inventory checks and restocked ice cream flavors to enhance customer satisfaction.
- Optimized workflow by balancing the processing of numerous orders alongside the execution of extra tasks throughout the workday.
Front Desk Receptionist
Hand and Stone Massage and Facial
Mount Pleasant, SC
09.2024 - 02.2025
- Managed front desk operations, ensuring seamless guest check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving concerns efficiently.
- Utilized scheduling software to optimize therapist availability and enhance appointment flow.
- Maintained accurate records of client interactions and services provided for billing purposes.
- Assisted in inventory management of products used for massage and facial treatments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed daily store operations, including opening and closing duties.
Sales Associate
Wild West Boot Store
Conway, SC
09.2023 - 09.2024
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of inventory, ensuring accurate product availability and presentation.
- Processed transactions efficiently using point-of-sale systems, minimizing customer wait times.
- Ensured a clean and orderly store environment to support operational efficiency.
- Collaborated with team members to achieve sales goals and improve store performance.
- Trained new associates on customer service techniques and store policies for consistent service delivery.
- Developed and executed TikTok media strategies to maximize social media impact.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
- Implemented visual merchandising strategies to enhance product visibility and attract customers.
- Analyzed sales trends to identify opportunities for increasing revenue through targeted promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Retail Customer Sales Associate
Ulta Beauty Inc.
Summerville, SC
10.2023 - 02.2024
- Assisted customers with product selection and application techniques to enhance shopping experience.
- Maintained knowledge of beauty products and trends to provide informed recommendations.
- Collaborated with team members to ensure efficient store operations and customer satisfaction.
- Processed transactions accurately using POS system, ensuring smooth checkout experience.
- Promoted Ulta's credit card offerings to enhance customer loyalty during checkout operations.
- Participated in inventory management, including stock replenishment and loss prevention strategies.
- Addressed customer inquiries and resolved issues promptly, contributing to positive brand perception.
- Organized merchandise displays to promote sales and improve product visibility.
- Engaged customers with a warm smile to foster a positive atmosphere.
Restaurant Hostess
Olive Garden Restaurant
North Charleston, SC
09.2022 - 10.2023
- Greeted and seated guests promptly, always ensuring a welcoming environment.
- Managed reservation systems to optimize seating efficiency and guest flow.
- Collaborated with kitchen staff to communicate wait times and special requests effectively.
- Maintained cleanliness and organization of the front-of-house area for enhanced guest experience. Also ensuring the restaurant is clean at the end of every night while closing.
- Handled guest inquiries and resolved concerns to promote satisfaction and loyalty.
- Monitored dining room activity to ensure timely service and accommodate special occasions.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Also assisting in food running, while maintaining host responsibilities.
- Collected information from arriving customers to seat groups or place them on waitlist.
Education
Associate of Arts - Psychology
Trident Technical College
Charleston, SC09-2027
GED -
Cane Bay High School
Summerville, SC06-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening Skills
- Reliable and punctual
- Exceptional customer service
- Cash handling
- Flexible schedule
- Professional demeanor
- Retail store operations
- Cleaning techniques
Languages
American Sign Language
Limited Working
English
Full Professional
Interests
- Cooking
- DIY and Home Improvement
- I participate in low-impact exercises to strengthen core muscles
- Baking
- Outdoor Recreation
- Music
- I like working with my hands and fixing things
- Dancing
- Crafting and DIY Projects
- Exploring various forms of art, such as painting, and clay sculpting, to nurture creativity and personal growth
- Currently trying to grow my painting business Brianna's Euphoric Creations
Timeline
Sales Associate
Bootjack
08.2025 - 01.2026
Crew Member
Ye Ole Fashioned
05.2025 - 07.2025
Front Desk Receptionist
Hand and Stone Massage and Facial
09.2024 - 02.2025
Retail Customer Sales Associate
Ulta Beauty Inc.
10.2023 - 02.2024
Sales Associate
Wild West Boot Store
09.2023 - 09.2024
Restaurant Hostess
Olive Garden Restaurant
09.2022 - 10.2023
Associate of Arts - Psychology
Trident Technical College
GED -
Cane Bay High School