Brianna Moon
Woodbury,NJ
Summary
Motivated and empathetic professional with experience in customer service, eager to transition into the healthcare industry. Known for strong communication, problem solving, and interpersonal skills, with a proven track-record of delivering exceptional service and building positive relationships with customers. Able to adapt in high pressure situations, resolving concerns, and maintain a compassionate, patient focused approach.
Overview
5
5
years of professional experience
Work History
Cashier
Launch Trampoline Park
08.2019 - 08.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback
- Welcomed customers and helped determine their needs.
Party Host
Launch Trampoline Park
01.2021 - 08.2024
- Developed customized party plans tailored to each client''s preferences, ensuring memorable experiences for all attendees.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
Office Assistant
Launch Trampoline Park
01.2024 - 08.2024
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received, managed, and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Coordinated and scheduled parties
- Edited and proofread documents for accuracy and completeness.
Education
Associate in Health Science - Health Sciences
Rowan College of South Jersey
Sewell, NJ05-2025
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Appointment scheduling
- Patient Care
Timeline
Office Assistant
Launch Trampoline Park
01.2024 - 08.2024
Party Host
Launch Trampoline Park
01.2021 - 08.2024
Cashier
Launch Trampoline Park
08.2019 - 08.2024
Associate in Health Science - Health Sciences
Rowan College of South Jersey
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