Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brianna Morales

Houston,TX

Summary

Medical assistant with experience prospering in the medical field engaging key skills with great communication, patience, and understanding patient care seeking to have an opportunity in health care

Overview

1
1
year of professional experience

Work History

Sales Associate

AT&T Mobility
Houston
03.2019 - 08.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sells Associate

Victoria Secret
Sugarland
04.2018 - 08.2019
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Enhanced brand visibility, orchestrating participation in industry events and conferences.

Education

The College of Health Care Professions
Houston, TX

Highschool Diploma -

BF Terry High School
Rosenberg, TX

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal-Oriented
  • Relationship Building
  • Verbal/written communication
  • Professional Demeanor
  • Adapt to diverse groups
  • Guest Relations
  • Policy and Procedure Adherence
  • Friendly and Helpful

Languages

Spanish
Professional Working

Timeline

Sales Associate

AT&T Mobility
03.2019 - 08.2019

Sells Associate

Victoria Secret
04.2018 - 08.2019

The College of Health Care Professions

Highschool Diploma -

BF Terry High School
Brianna Morales