Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Ochoa

San Jacinto,CA

Summary

Accomplished Sales Associate with a proven track record at Versace, enhancing customer satisfaction and fostering repeat business through exceptional customer service and sales expertise. Skilled in cash handling and teamwork, adept at solving customer challenges and driving results. Demonstrates a strong ability to multitask and adapt, ensuring high levels of store efficiency and performance.

Overview

8
8
years of professional experience

Work History

Sales Associate

Versace
11.2023 - 08.2024
  • Built relationships with customers to encourage repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Front of House Supervisor

Morango Casino
03.2021 - 02.2023
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
  • Performed cash handling activities and secured nightly bank deposits.
  • Conducted regular employee evaluations to assess performance, provide constructive feedback, and set goals for improvement.

Sales Associate

Michael Kors
01.2017 - 02.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

San Jacinto High School
San Jacinto

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Cash Handling
  • Cash Register Operation
  • Stocking and Receiving
  • Store Opening and Closing
  • Sales expertise
  • Adapt to diverse groups
  • Inventory Tracking
  • Shipment Processing

Timeline

Sales Associate

Versace
11.2023 - 08.2024

Front of House Supervisor

Morango Casino
03.2021 - 02.2023

Sales Associate

Michael Kors
01.2017 - 02.2020

High School Diploma -

San Jacinto High School
Brianna Ochoa