Brianna Ortiz Flores
Charlotte,NC
Summary
Dynamic and results-driven Sales Associate with a proven track record at Kids Footlocker, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through efficient transactions and product knowledge. Reliable and adaptable, I thrive in fast-paced environments, consistently achieving sales targets while maintaining a clean and organized store.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
1
1
year of professional experience
Work History
Sales Associate
Kids Footlocker
Charlotte, NC
11.2025 - Current
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained cleanliness and organization of sales floor, ensuring appealing presentation of products.
- Processed transactions efficiently using point-of-sale system, improving checkout speed and customer satisfaction.
- Collaborated with team members to achieve daily sales targets through effective communication and teamwork.
- Monitored inventory levels, restocking shelves to ensure product availability for customers.
- Provided product knowledge to customers, helping them make informed purchasing decisions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Team Member
Chick-fil-A
Charlotte, NC
02.2025 - 07.2025
- Assisted in preparing and serving food items to ensure quality and customer satisfaction.
- Maintained cleanliness and organization of dining and kitchen areas to uphold health standards.
- Collaborated with team members to optimize workflow during peak service hours.
- Engaged with customers to provide exceptional service and address inquiries effectively.
- Operated cash register accurately, handling transactions with attention to detail.
- Adapted quickly to changing tasks and priorities in a fast-paced environment, demonstrating flexibility.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
West Charlotte Highschool
Charlotte, NC05.2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Excellent people skills
- Exceptional customer service
- Flexible schedule
Languages
Spanish
Limited Working
Timeline
Sales Associate
Kids Footlocker
11.2025 - Current
Team Member
Chick-fil-A
02.2025 - 07.2025
High School Diploma -
West Charlotte Highschool