Brianna Osborne
Corunna,MI
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Insurance Coordinator
Inspired Family Dental Care
Grosse Pointe
02.2020 - Current
- Prepared insurance claims for submission to clearinghouses or insurance companies.
- Filed and tracked insurance claims and communicated claims status to patients.
- Verified insurance and communicated coverage to staff and patients.
- Achieved revenue goals by managing collections and accounts receivables, referral process, and insurance billing.
- Handle all billing inquiries and phone calls keeping patients satisfied
- Calculating all copays for patients
- Acted as a backup to the treatment coordinator and often created the treatment plans for patients
- Ensuring Consent forms are signed before tx and health history is up to date
- Assisted with scheduling patients and answering phones
- Handled all social media platforms (Facebook, Instagram & tiktok) and scheduled events
Dental Schedule Coordinator
Brightside Dental Care
Sterling Heights
02.2018 - 02.2020
- Managed front desk operations, providing excellent customer service to patients and ensuring a smooth clinic flow.
- Scheduled appointments efficiently
- Ensured precise processing of patient payments, reaching perfect daily reconciliation.
Education
Ferris State University
Big Rapids, MISt. Clair High School
Saint Clair, MISkills
- Great Customer Service
- Organization
- Marketing
- Collections
- Documentation and reporting
- Accounts receivable/management
- Dental codes
- Treatment planning
- Payment planning
- Great computer skills
- Learn quickly
- Conflict resolution
- Efficient in Open dental/Dentrix
Certification
CPR CERTIFIED
Timeline
Dental Insurance Coordinator
Inspired Family Dental Care
02.2020 - Current
Dental Schedule Coordinator
Brightside Dental Care
02.2018 - 02.2020
Ferris State University
St. Clair High School