Dedicated Criminal Justice professional demonstrating strong organizational skills and effective time management. Enhanced operational efficiency in high-stress environments through proactive problem-solving and adaptability. Focused on driving team success and contributing to organizational growth.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Police Communications Operator
Pennsylvania State Police
07.2026 - Current
Monitored radio communications to maintain situational awareness during ongoing incidents.
Managed documentation of call logs and incident reports for accurate record-keeping and analysis.
Facilitated clear communication under pressure, maintaining focus in high-stress situations for officer safety.
Maintained up-to-date knowledge of local geography and jurisdictional boundaries to effectively guide officers during responses.
Supported interagency collaboration by coordinating with neighboring jurisdictions on mutual aid requests and shared resources.
Emergency Services Dispatcher
Patriot Ambulance
05.2023 - 06.2026
Managed high-stress situations calmly, ensuring timely assistance to individuals in emergencies.
Maintained detailed records of all dispatched calls, facilitating accurate reporting and analysis of response time trends.
Kept detailed records of all dispatched calls, enabling accurate reporting and analysis of response times and patterns.
Coordinated dispatching, routing, and tracking for 4 fleet vehicles to optimize response operations.
Collaborated with management to refine dispatch procedures, contributing to enhanced overall service delivery quality.
Intern
Bucks County Youth Center
01.2025 - 05.2025
Contributed to group activities and school programs aimed at enhancing resident interaction. in group activities and school programs with the residents.
Collaborated with other interns and employees to gain insight on what the center's main mission was.
Collaborated with other interns and employees to gain insight into what the centers main mission was.
Shadowed in the courtroom and listened in on important court cases for juveniles.
Acquired hands-on experience in various detention and RSU programs to better understand the juvenile justice system. hands-on experience in various detention and RSU programs, gaining insight on the juvenile justice system.
Evaluated staff performance to assess operational effectiveness and identify areas for improvement.
Kids Club Attendent
LA Fitness
05.2022 - 09.2022
Monitored children working on small group activities and playing on recreational equipment.
Monitored children during small group activities and recreational play to ensure safety and engagement.
Worked with parents and guardians to achieve a safe environment for children in temporary care through careful use of sign-in and sign-out pages, allergy and medical forms and exchange of contact information.
Facilitated development of healthy social and emotional skills in children through guided interactions and activities.
Education
Bachelor of Science - Criminal Justice
Rowan University
Glassboro, NJ
05.2025
Skills
Call Documentation
Data Entry
Stress management
Multitasking
Incident management
Multitasking Abilities
Time management
Problem-Solving
Decision-Making
Affiliations
Alpha Sigma Tau Sorority at Rowan University
Certification
CPR Certified since 2021
Recognizing and Reporting Child Abuse: Mandated and Permissive Reporting in Pennsylvania Training, 2025
First Aid Certified since 2025
Suicide Prevention in Jails from CCAP Loss Control Online Training Center, 2025
Prison Rape Elimination Act (PREA) Overview from CCAP Loss Control Online Training Center, 2025
Police Communications Operator at Office of Emergency Management and CommunicationsPolice Communications Operator at Office of Emergency Management and Communications