BRIANNA PEREZ

• Answered questions from customers regarding products and services offered by the company.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Managed incoming calls while providing information or transferring callers to appropriate personnel.

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• Processed invoices for payment using accounting software applications.
• Maintained office supplies inventory by checking stock to determine inventory level.
• Coordinated catering services for various functions, including sales trainings and department meetings.
• Handled confidential documents in an organized fashion according to established protocol.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Conducted research on various topics as requested by management.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
• Greeted visitors and provided general information about the company.
• Compiled data from various sources into organized reports for review by management team.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Managed database systems containing customer contact information.
• Facilitated communication between different departments within the organization.
• Executed on-time, under-budget projects by solving complex issues for senior leadership.
• Updated contact lists regularly when changes occur in employee status or contact information.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
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• Skillful at administrative tasks, including maintaining the reception area, greeting guests, answering multiline phone systems, maintaining office equipment, expert skills in MS Word and Outlook
• Also, handling cash and credit card transactions, and ensuring customer satisfaction
• Updated and managed accounts payable databases, employing access controls to protect data.
• Monitored balance sheets and income statements to evaluate financial performance.
• Monitored cash flows and prepared weekly cash projections.
• Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
• Reviewed invoices for accuracy and completeness prior to payment processing.
• Posted financial data in Excel spreadsheets and managed inventory.
• Created journal entries accurately and timely for month end close processes.
• Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
• Managed accounts payable and receivable, improving cash flow management.

• Greeting and assisting customers, preparing food and drinks, and maintaining a clean and organized dining area
• Paying attention to key details
• Setting up and breaking down machines

• Create and ahead to planned menu for the purpose of conserving food costs, meeting program guidelines and ensuring high quality meals and food safety
• Assure that proper documentation is maintained for meals
• Prepared, portioned, packaged and labeled accurately
• Leading volunteers