Brianna Rice
Port Charlotte
Summary
Detail-oriented customer service professional skilled in active listening and administrative support. Expertise in maintaining accurate records and processing transactions, committed to enhancing customer relations and ensuring timely order fulfillment.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Garage Flooring Pros
North Port
03.2025 - Current
- Assisted customers with inquiries and guided product selection for flooring solutions.
- Processed customer orders using company customer management system to ensure timely fulfillment.
- Maintained accurate records of customer interactions and transactions in database.
- Performed administrative tasks, including filing and updating databases, to maintain organized records.
Customer Service Representative
Sunset Finance
Greenwood
06.2023 - 03.2025
- Educated customers on billing procedures, processed payments, and assisted with payment option setup for seamless transactions.
- Facilitated timely collection of customer deposits and payments while coordinating billing arrangements.
- Recorded customer interactions and transactions in database to support accurate account management.
Front Counter Crew Member
Chick-fil-A
Augusta
05.2016 - 06.2019
- Provided excellent customer service in fast-paced dining environment.
- Operated cash registers to process payments from customers.
- Organized the front counter area to ensure an efficient workflow.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
High School Diploma -
Academy of Richmond County
Augusta, GA05-2016
Skills
- Order processing
- Payment processing
- Order fulfillment
- Client management
- Client relations
- Data entry
- Team collaboration
- Time management
- Active listening
Timeline
Customer Service Representative
Garage Flooring Pros
03.2025 - Current
Customer Service Representative
Sunset Finance
06.2023 - 03.2025
Front Counter Crew Member
Chick-fil-A
05.2016 - 06.2019
High School Diploma -
Academy of Richmond County