Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Work History
Assistant Operating Director
2 Months
Cornerstone Caregiving | 08.2026 - Current
As the Assistant Operating Director, I serve as the internal-facing supervisor overseeing our daily office operations (80% in-office and 20% in the field). My responsibilities include-
Serving as a direct point of contact for in-office managers, employees, and clients/ their families.
Ensuring we uphold both state regulations and company compliance standards.
Improving office KPIs
Increasing retention
Monitoring financial margins.
Staffing Manager/Recruiter
1 Year 10 Months
Cornerstone Caregiving | 10.2024 - 08.2026
As the Staffing Manager, I successfully completed schedules for up to 50 caregivers and 45 clients while monitoring overtime and hourly rates to ensure all figures aligned correctly. Additionally, I managed full-cycle recruitment and onboarding for all staff, and conducted quarterly staff and client reviews to ensure high service satisfaction.
PCA Personal Care Assistant
1 Year
Interim HealthCare | 07.2023 - 07.2024
Worked privately with patients with basic ADLs and IADLs.
Documented detailed observations and promptly communicated changes in client conditions to family members and supervisors.
Scheduled client shifts based on individual care needs and created weekly goals to help improve patients' health and mobility.
Adhered to HIPAA regulations and handled patient information with care.
Med Tech/Caregiver
1 Year 1 Month
Matthews of Horicon | 06.2022 - 07.2023
Administered medications to clients at the appropriate doses and scheduled times.
Assisted clients with ADLs and IADLs.
Charted vital signs and communicated changes in client conditions or medication concerns directly to physicians.
Collaborated with hospice teams, administrators, families, and staff to ensure continuity of care for all clients.
Daycare Lead Teacher
5 Months
Shining Stars Learning Center | 12.2021 - 05.2022
As a daycare teacher, it was my responsibility to maintain a safe and welcoming environment for all students and parents. I managed class sizes ranging from 4 to 16 children, spanning from infants to school-aged youth, collaborating with an assistant teacher in larger settings.
My key responsibilities included:
Designing lesson plans and leading group activities.
Setting individual goals for each student's development.
Documenting daily classroom updates and communicating them to parents in a timely manner.
Assistant Teacher
6 Months
YMCA of Dodge County | 06.2021 - 12.2021
Collaborated with lead teacher to create an implemented engaging lesson plans across various subject
Collaborated with lead teacher to create an implement engaging lesson plans across various subject
Coordinated small group discussions to reinforce lesson concepts and actively engage students in their learning
Supervised students during break periods to ensure safety and order at recess, lunchtime and field trips, ensuring their safety
Private Nanny
3 Years 5 Months
Private Family Care | 02.2018 - 07.2021
As a private nanny, I have been trusted by multiple families to provide high-quality care for their children in their homes. My responsibilities included preparing meals, light housekeeping, managing schedules and transportation to appointments, and maintaining open, regular communication with parents regarding their children's daily care and progress.
Education
High School Diploma
Waupun Area Jr. Sr. High School | Waupun, WI | 06-2021
Bachelor of Science - Business Administration
Grand Canyon University | Phoenix, AZ | 12-2030
Skills
Operations management
Strategic planning
Business strategy
Sales and Marketing
Decision analysis
Staff Development
Goal setting
Communication skills
Creativity and innovation
Staff management
Compliance management
Certification
Standard Precautions, December 2023 to Present, Certified Medication Technician, October 2022 to Present
Languages
English
Fluent
Personal Information
Driving License: Driver's License
Work Permit: Authorized to work in the US for any employer