Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Staats

Danville,OH

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

9
9
years of professional experience

Work History

Store Manager

Lyons Den BP LLC
06.2015 - Current


  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.

Farm Hand

Adam Farms
12.2016 - 04.2017
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
  • Prepared and administered vaccinations and medications to animals.
  • Observed animals and notified supervisor of signs of illness.

Education

No Degree -

Tiffin University
Tiffin, OH
05.2019

Skills

  • Employee Training
  • Hourly shift management
  • Operations Management
  • Friendly and Positive
  • Inventory Oversight
  • Customer Relations
  • Retail Inventory Management
  • POS Systems
  • Shift Scheduling

Timeline

Farm Hand

Adam Farms
12.2016 - 04.2017

Store Manager

Lyons Den BP LLC
06.2015 - Current

No Degree -

Tiffin University
Brianna Staats