Brianna Strother
Victoria,TX
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Chili's Restaurant. Proven ability to enhance guest experiences through effective communication and problem resolution. Experienced in cash handling and inventory tracking, consistently ensuring operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Chili's Restaurant
Victoria, TX
07.2025 - Current
- Provided excellent customer service, ensuring satisfaction during dining experiences.
- Managed multiple tables efficiently, balancing service speed and quality.
- Assisted in menu knowledge and food recommendations to enhance guest experiences.
- Processed orders accurately using point-of-sale systems for seamless transactions.
Server & Host
Gogi House Restaurant
Victoria, TX
06.2024 - 06.2025
- Managed reservation system, optimizing table turnover and guest experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Adapted quickly to changing situations during peak hours, enhancing team efficiency and customer satisfaction.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Sales Associate
Melrose
Victoria, TX
05.2023 - 08.2023
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently using POS systems, ensuring accurate financial handling.
- Maintained visual merchandising standards, contributing to appealing store presentation.
- Engaged with customers to provide product knowledge and address inquiries effectively.
Education
Criminology
Texas A&M University At Victoria, TX, US
Victoria, TX05-2026
Skills
- Strong work ethic
- Cash handling
- Guest engagement
- Customer service
- Adaptable to change
- Merchandising
- Inventory tracking
- Policy and procedure adherence
- Professional appearance
- Memory retention
- Cleanliness standards
- Supply restocking
Timeline
Server
Chili's Restaurant
07.2025 - Current
Server & Host
Gogi House Restaurant
06.2024 - 06.2025
Sales Associate
Melrose
05.2023 - 08.2023
Criminology
Texas A&M University At Victoria, TX, US