Brianna Vazquez
Ocala
Summary
Experienced BDC Sales Representative with a proven track record in lead generation, customer relationship management, and appointment scheduling within the automotive industry. Dedicated and results-driven professional, adept at efficiently managing high volumes of inbound and outbound calls. Demonstrated expertise in qualifying prospects and delivering exceptional customer service throughout the sales process.
Overview
5
5
years of professional experience
Work History
Bdc Sales Representative
Jenkins Kia of Ocala
10.2021 - Current
- Managed inbound calls efficiently, resolving concerns and facilitating vehicle sales appointments.
- Managed time efficiently in order to complete all scheduled tasks and follow ups via phone, text and email.
- Proactively conducted 80-100 outbound calls daily to follow up with leads, qualify prospects, and schedule appointments for sales.
- Provide detailed information about vehicles, pricing, and promotions to prospective customers.
Hairstylist's Assistant
Austin James Hair Studio
05.2021 - 10.2021
- Schedule appointments
- Help lead stylist in the daily tasks
- Keep salon clean
- Interact with clients all day long and provide them with a good salon experience
Call Center Agent
Robert Slack Llc
02.2020 - 05.2021
- Called immediately within the minute to leads who were inquiring about a property
- Set appointments for our realtors to show the properties
- Had to meet a requirement of 350+ 'showings' per month
- Placed or answered phone calls, providing an excellent customer experience by applying good listening skills
- Completed more than number calls per day by following scripts and maintaining good call control
Education
High School Diploma -
North Marion High
Ocala, Fl05.2021
Skills
- Lead prospecting
- CRM proficiency (Elead, CDK GLOBAL)
- Scheduling and appointment setting
- Data Entry
- Bilingual (Spanish)
- Customer Relationship Management
- Time Management & Efficiency
Languages
Spanish
Native or Bilingual
Timeline
Bdc Sales Representative
Jenkins Kia of Ocala
10.2021 - Current
Hairstylist's Assistant
Austin James Hair Studio
05.2021 - 10.2021
Call Center Agent
Robert Slack Llc
02.2020 - 05.2021
High School Diploma -
North Marion High
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