Brianna Zappulla
Charleston,SC
Summary
Seasoned professional with 3+ years of experience. Proven leader in exceeding sales targets and fostering competition. Skilled in data-driven decision-making, market trend interpretation, and effective negotiations. Adept at strengthening customer relations and optimizing experiences. Experienced in cross-functional collaboration and strategic planning.
Overview
4
4
years of professional experience
Work History
Sales Team Lead
Total Quality Logistics, Daniel Island SC
2020.01 - Current
- Leading and Mentoring: Leading and mentoring a team of 20+ sales representatives to surpass sales targets
- Creating and Executing Sales Goals: Creating and executing impactful sales goals and incentives, fostering a culture of healthy competition
- Training and Equipping: Assisting in training new team members and equipping them with essential skills for success
- Utilizing Data Analytics: Utilizing data analytics to evaluate team performance and providing actionable insights for ongoing enhancement
- Strengthening Customer Relationships: Strengthening customer relationships and identifying new business opportunities for the company.
Logistics Account Executive
Total Quality Logistics Inc.
2020.01 - Current
- Data-Driven Strategy: Analyzed sales data and market trends to drive strategic decisions, optimizing customer experiences
- Market Insight: Interpreted industry shifts for timely decision-making, maximizing profitability in a dynamic market
- Effective Negotiations: Achieved favorable terms, contributing to revenue growth through skilled negotiations
- Cross-Functional Collaboration: Collaborated internally for seamless operations, enhancing customer satisfaction
- Customer Retention: Led initiatives increasing customer retention rates, showcasing dedication to service.
Sales Representative
Row House
2019.08 - 2019.12
- Customer-Centric Approach: Cultivated a professional and personable demeanor while assisting customers, enhancing their experience
- Brand Representation: Showcased Rowhouse's brand identity with excellence, creating an inviting and welcoming environment
- Prospective Client Engagement: Proactively engaged prospective clients, disseminating brand knowledge, and securing bookings for sample classes.
Education
Masters of Business Administration - SC
University of South Carolina, Aiken
Bachelor of Science - International Business,
University of Rhode Island
Kingston, RIBachelor of Arts - Spanish, Leadership
University of Rhode Island
Kingston, RISkills
- Develop Accounts
- Collaboration
- New Business Opportunities
- Transportation Activity Management
- Business Management and Development
- Performance Strategies
- Team Goals
- Providing Feedback
Timeline
Logistics Account Executive
Total Quality Logistics Inc.
2020.01 - Current
Sales Team Lead
Total Quality Logistics, Daniel Island SC
2020.01 - Current
Sales Representative
Row House
2019.08 - 2019.12
Masters of Business Administration - SC
University of South Carolina, Aiken
Bachelor of Science - International Business,
University of Rhode Island
Bachelor of Arts - Spanish, Leadership
University of Rhode Island
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