Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Zewiey

Kingston,MA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Waitress position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Customer Service Associate

The Home Depot
01.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Utilized internal software and tools to meet customer needs and resolved issues promptly.

Busser/Food Runner

PINZ
06.2017 - 02.2020
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Education

High School Diploma -

Silver Lake Regional High School
Kingston, MA

Skills

  • Customer Complaint Resolution
  • Understanding Customer Needs
  • Safe Work Practices
  • Customer Service and Assistance

Timeline

Customer Service Associate

The Home Depot
01.2022 - Current

Busser/Food Runner

PINZ
06.2017 - 02.2020

High School Diploma -

Silver Lake Regional High School

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Brianna Zewiey