Brianna Dunne
Community Counseling and Mediation
Brooklyn,NY
12
years of professional experience
Professional with solid foundation in program management. Skilled in strategic planning, resource allocation, and process improvement. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Known for reliability, effective communication, and leadership in driving successful project outcomes.
Work History
Program Director
9 Months- Aligned projects within program to support organization’s strategic goals.
- Directed project managers and teams to achieve program objectives.
- Facilitated communication with executives, clients, and partners to ensure stakeholder alignment.
Site Coordinator
1 Year- Managed daily operations to ensure efficiency and productivity.
- Supervised staff to maintain high performance and morale.
- Acted as liaison to resolve issues and improve information flow.
Group Leader
1 Year- Directed team efforts to achieve goals
- Managed task distribution among team members
- Developed and implemented program curricula to enhance community engagement and support for diverse populations.
- Led team meetings to align goals, improve communication, and foster collaborative problem-solving among staff members.
- Mentored junior staff in best practices, promoting professional development and enhancing team performance.
Driver Associate (Amazon)
2 Years 1 Month- Loaded and scanned packages using handheld device to ensure accurate tracking
- Drove planned route to deliver packages efficiently and safely
- Greeted customers warmly to create a positive shopping experience
School Aide
9 Months- Supported the teacher in creating a safe and stimulating educational environment.
- Assisted in classroom management, ensuring a positive learning environment for students.
- Provided individualized support to students with diverse needs, enhancing engagement and participation.
- Implemented instructional materials and resources to reinforce lesson objectives effectively.
Walker / Bike Courier
2 Years 7 Months- Delivered legal documents, parcels, and food orders to ensure timely receipt
- Navigated dense city traffic to optimize delivery timelines
- Planned fast, safe routes to enhance delivery efficiency
- Used apps or dispatch systems to manage jobs
- Maintained bicycle and safety gear to ensure optimal performance and compliance with safety standards.
Driver Associate (Amazon)
5 Months- Loaded packages and scanned using handheld device to ensure accurate delivery records
- Drove planned route to deliver packages safely and efficiently
- Provided excellent customer service to enhance customer satisfaction
Security Guard
2 Months- Monitored buildings and surrounding areas to ensure safety and security
- Monitored building entry points by checking IDs and maintaining visitor logs. (checking IDs, visitor logs)
- Conducted regular patrols of property to ensure safety and security.
- Responded to alarms or emergencies
- Documented incidents thoroughly by writing detailed reports for record-keeping.
- Coordinated with law enforcement to facilitate timely response to security incidents
Security Guard
9 Months- Monitored buildings and surrounding areas to ensure safety and security
- Monitored access points by checking IDs and visitor logs (checking IDs, visitor logs)
- Conducted regular patrols of premises to ensure safety and security
- Responded to alarms by assessing situations and taking appropriate action or emergencies
- Writing incident reports
- Coordinated with law enforcement to address incidents
Barista
5 Years 2 Months- Delivered high-quality beverages consistently in fast-paced environment.
- Trained new baristas on beverage preparation and customer service techniques.
- Maintained cleanliness and organization of workstations to ensure operational efficiency.
- Provided exceptional customer service, enhancing overall customer experience and satisfaction.
Education
High School Diploma
Skills
Project Coordination
Team leadership
Time Management
Organizational skills
Customer Service
Relationship building
Cash handling
Excel
Surveillance systems
Resource Allocation
Employee development
Program management
Leadership
Stocking
Time management
Valid Driver's license
Customer service
Clean driving record
Timeline
Program Director
Community Counseling and Mediation
09.2025 - 06.2026Read More
Site Coordinator
Community Counseling and Mediation
09.2024 - 09.2025Read More
Group Leader
YWCA
07.2024 - 07.2025Read More
Driver Associate (Amazon)
Cornucopia Logistics LLC
08.2022 - 09.2024Read More
School Aide
C.A.R.E. (Children Achieving Results and Effectively LLC)
09.2021 - 06.2022Read More
Driver Associate (Amazon)
Twinwoods
04.2020 - 09.2020Read More
Security Guard
Security Resources
12.2019 - 02.2020Read More
Walker / Bike Courier
Breakaway Courier
06.2019 - 01.2022Read More
Security Guard
Winfield Security
12.2018 - 09.2019Read More
Barista
Starbucks
04.2014 - 06.2019Read More
Boys and Girls High School
High School Diploma
Read More