Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Mata

Sylmar,CA

Summary

Motivated and compassionate individual, ready to expand skills in a hospital setting. Previous experience working in a clinical setting with orthopedic patients in rehabilitation. Years of working with people, and highly skilled in conflict resolution and guest satisfaction. Strong work ethic capable of scheduling appointments, and handling high volume calls.

Overview

13
13
years of professional experience

Work History

Server

Roccos Tavern
Studio City, CA
09.2022 - Current
  • Received orders from customers while creating a positive, happy experience.
  • Delivered food orders and ensured guest satisfaction.
  • Handled payment transactions through the POS machine, and kept the bank balanced.

Physical Therapy Aide

Lee Orthopedic Institute
Glendale , California
08.2024 - 02.2025
  • Conducted exercises with patients as prescribed by the physical therapist in order to improve strength and flexibility.
  • Maintained accurate records of patient progress, including vital signs, range of motion measurements.
  • Performed administrative tasks such as scheduling appointments, answering phones and maintaining patient files.

Bartender

Red Robin
Northridge, California
06.2013 - 03.2021
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Receptionist

Strategic Termite and Pest Control
Sunland, CA
11.2017 - 09.2018
  • Answered incoming calls, took messages, and transferred calls to appropriate departments.
  • Provided excellent customer service at all times.
  • Scheduled appointments for clients.
  • Creating work orders and route plans for technicians.

Education

Bachelor of Science - Kinesiology

Cal State University, Northridge
Northridge, CA
05-2025

Skills

  • Customer service
  • Typing speed
  • Computer savvy
  • Multitasking and organization
  • Appointment scheduling
  • High volume calls
  • Conflict resolution
  • Time management
  • Therapeutic exercises
  • Filing paperwork

Timeline

Physical Therapy Aide

Lee Orthopedic Institute
08.2024 - 02.2025

Server

Roccos Tavern
09.2022 - Current

Receptionist

Strategic Termite and Pest Control
11.2017 - 09.2018

Bartender

Red Robin
06.2013 - 03.2021

Bachelor of Science - Kinesiology

Cal State University, Northridge
Brianna Mata