Hi, I’m
Brianne Bloom
Strategic Leadership
Ripon,WI
Summary
Experienced leader with a track record of driving business line growth, developing people, advocating for consumers, and improving operational processes. Strong written and oral communication skills foster collaboration with internal and external stakeholders. Skilled in listening and identifying root causes to deliver efficient solutions.
Overview
11
years of professional experience
Work History
Fox World Travel
Vice President
02.2022 - Current
Job overview
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
- Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Identified opportunities to improve business process flows and productivity.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Fox World Travel
Director
01.2021 - 02.2022
Job overview
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Fox World Travel
Regional Director
02.2020 - 01.2021
Job overview
- Responsible for driving growth through strong customer service, achieved results, engaged and developed associates, and adhering to Fox Core Values
- Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Implemented robust performance management systems to identify areas for improvement and support employee development.
General Beverage Sales Co.
General Manager
03.2019 - 02.2020
Job overview
- Oversaw three warehouses and office operations inclusive of supply chain, accounts receivables, purchasing, customer service, sales, shipping, inventory, and back office
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
U.S. Cellular
Store Manager
01.2014 - 01.2019
Job overview
- Progressed from Retail Wireless Consultant to Sales Manager, then Store Manager
- As Store Manager responsible for 3rd highest allocated store and achieved #1 store for results in the company
- Increased customer experience from 17% to 81% within 12 months
- Reduced expenses by 85% and streamlined operational procedures
- Identified growth opportunities and created community engagement strategy to drive brand awareness, customer advocacy, and lead generation
- Created and implemented new leader onboarding – piloted in territory and was rolled out to entire organization
- Facilitated COR (Corporate Owned Retail Business Line) Focus Forum, focusing on inspiration, new initiatives, and strategy to increase results
- Facilitated training sessions for multiple statewide All Leader Meetings designed to teach presentation skills, accountability conversations, and engagement
Education
Ripon College
Skills
- Budgeting and forecasting
- Revenue growth
- Strategic planning
- Data analysis
- Public speaking
- Operational efficiency
- Employee engagement
- Strategic partnerships
- Customer experience
Accomplishments
- Exceeded financial net contribution goal every year.
- Increased employee engagement by 11 points in 3 years resulting in overall 80 EPS.
- Implemented standard operating procedures to reduce liability to the organziation resulting in $1+ million savings.
- Served on cross functional strategic plan team designed to guide the entire organization towards double revenue.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Vice President
Fox World Travel
02.2022 - Current
Director
Fox World Travel
01.2021 - 02.2022
Regional Director
Fox World Travel
02.2020 - 01.2021
General Manager
General Beverage Sales Co.
03.2019 - 02.2020
Store Manager
U.S. Cellular
01.2014 - 01.2019
Ripon College
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