Brianne Cutler
New Bedford,MA
Summary
Hardworking Restaurant Manager with 17 years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Market Training Manager
Taco Bell
New Bedford, MA
01.2024 - Current
- Developed and implemented training programs to enhance employee performance and engagement.
- Collaborated with cross-functional teams to identify training needs.
- Training external general manager candidates & internal candidates to standards.
- Led day of training events for new promotions & helped with training workshops for continuous learning and education.
Restaurant General Manager
Taco Bell
New Bedford, MA
12.2015 - Current
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Performed accurate weekly inventories of supplies, food, and beverage.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Making and executing a weekly schedule for the team.
- Properly training team and management to standards.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Assistant General Manager
Taco Bell
New Bedford, MA
08.2013 - 12.2015
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Motivated and led team members to work together to achieve targets.
- Support general manager on day to day activities
Shift Leader
Taco Bell
North Dartmouth, MA
02.2010 - 08.2013
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Upheld company standards and compliance requirements for operations.
Team Trainer
Taco Bell
Fall River, MA
03.2009 - 02.2010
- Trained employees on additional job positions to maintain coverage of roles.
- Instructed new team members on correct procedures for operations.
Education
Some College (No Degree) - Geological and Earth Sciences
University of Massachusetts - Boston
Boston, MASkills
- Restaurant Operations Management
- Customer Service Best Practices
- Recruitment and Hiring
- Problem-Solving
- Training and Onboarding
- Training delivery
Certification
- ServSafe
- CPR Certifed
- Massachusetts Allergen Certified
Education and Training
other
Timeline
Market Training Manager
Taco Bell
01.2024 - Current
Restaurant General Manager
Taco Bell
12.2015 - Current
Assistant General Manager
Taco Bell
08.2013 - 12.2015
Shift Leader
Taco Bell
02.2010 - 08.2013
Team Trainer
Taco Bell
03.2009 - 02.2010
Some College (No Degree) - Geological and Earth Sciences
University of Massachusetts - Boston