Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Brianne Szostek

Brianne Szostek

Westland

Summary

Skilled professional with extensive experience in restaurant operations support. Proven ability to maintain effective communication with servers, hosts, and managers. Recognized for delivering exceptional customer service through prompt and energetic fulfillment of special requests.

Overview

5
5
years of professional experience

Work History

Server

P.F. Chang’s
East Lansing
07.2024 - Current
  • Managed multiple tables and tasks simultaneously in high-pressure environment, ensuring accuracy and customer satisfaction.
  • Addressed customer inquiries and resolved complaints promptly, enhancing overall dining experience.
  • Collaborated with kitchen staff and bartenders to ensure timely and accurate food and drink delivery, supporting efficient service.
  • Implemented feedback from customers to improve service quality and menu offerings.

Barista

Dunkin'
Haslett
10.2023 - 07.2024
  • Prepared and served high-quality coffee beverages according to customer preferences.
  • Trained and guided new staff members, contributing to improved service quality.
  • Ensured cleanliness and organization of store and service areas for optimal customer experience.
  • Facilitated communication with team members and management to support efficient service operations.

Server

Thomas’s Family Dining
Livonia
06.2021 - 08.2022
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests
  • Maintained composure and efficiency to deliver timely and accurate service.
  • Coordinated with kitchen staff to effectively accommodate special dietary requests.
  • Ensured cleanliness and organization of dining area and service stations for optimal guest experience.

Education

Bachelor of Social Science - Political Science-Prelaw

Michigan State University
East Lansing, MI
05-2026

High School Diploma -

Franklin High School
Livonia, MI
05-2021

Skills

  • Food safety
  • Team collaboration
  • Communication skills
  • Active listening
  • Time management
  • Multitasking
  • Decision-making
  • Problem solving
  • Organizational skills
  • Critical thinking
  • Office software proficiency

Affiliations

  • Volunteer, Little League Baseball Coach - Southgate, MI (September 2020-November 2020)
  • Volunteer, Todd Martin Youth Leadership - Lansing, MI (January 2026-Present)

Timeline

Server

P.F. Chang’s
07.2024 - Current

Barista

Dunkin'
10.2023 - 07.2024

Server

Thomas’s Family Dining
06.2021 - 08.2022

Bachelor of Social Science - Political Science-Prelaw

Michigan State University

High School Diploma -

Franklin High School
Brianne Szostek