Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Stocker
Universal Orlando Resort
10.2022 - Current
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Maintained effective team member communication about stock through daily Spot Talks.
Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Maintained strong communication with Supervisors and Area Merchandise regarding stock levels, upcoming promotions, and potential display changes.
Stocked designated items on shelves, end caps and displays.
Aided in training new team members on best practices for stocking procedures and inventory management systems.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Store Associate
Universal Orlando Resort
05.2021 - Current
Welcomed guests into the store and started conversations about their day.
Started meaningful conversations with coworkers giving them positive feedback and constructive criticism.
Trained new team members the Universal Way and the correct company procedures during my time in Seuss Landing.
Creates a strong sense of team no matter the area or position that is given.
Works closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Shadowed the former Cash Coordinating position twice, an opening shift and closing shift.
Provided exceptional customer service by actively engaging with guests and offering assistance as needed.
Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
Offered products at the cashwrap for guest to purchase to enhance their experience.
Collaborated with coworkers for the best way to sell the upsell products.