Brianne Wenzel
Amherst
Summary
Results-oriented professional with a strong background in retail operations and team leadership. Skilled in coaching and mentoring, inventory management, and developing effective merchandising strategies. Committed to fostering positive team environments and driving operational excellence.
Overview
5
5
years of professional experience
Work History
Store Team Leader
American Eagle And Aerie
Manchester, NH
10.2023 - Current
- Led daily operations, ensuring adherence to company standards and policies.
- Hired, trained, and mentored a team of 30-50 employees on product knowledge and customer service excellence.
- Managed inventory levels, optimizing stock availability and reducing discrepancies.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Analyzed sales data to identify trends, informing inventory management decisions.
- Fostered a positive team environment through effective communication and support initiatives.
- Oversaw scheduling, ensuring optimal staffing levels during peak hours for customer satisfaction.o
Store Team Leader
American Eagle Outfitters, Inc
Nashua, NH
12.2021 - 10.2023
- Hired, trained and mentored 20-30 team members on product knowledge and customer service excellence.
- Same role and responsibilities of current job above just at a lower volume location
Associate Selling Team Leader
Aerie By American Eagle Outfitters
Merrimack, NH
05.2021 - 12.2021
- Led team to enhance customer service and operational efficiency in fast-paced retail environment
- Led training programs for new staff, improving onboarding experience and team performance.
- Monitored inventory levels and coordinated stock replenishment to maintain product availability.
- Implemented visual merchandising strategies, increasing product visibility and driving sales growth.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
Bachelor of Science - Retail Management
Southern New Hampshire University
Hooksett, NH05.2012
Associate of Science - Fashion Merchandising
Southern New Hampshire University
Hooksett, NH05.2012
Skills
- Store operations
- Merchandising strategies
- Inventory control
- Coaching and mentoring
- Recruitment and hiring
- Employee scheduling
- POS system operation
- Multitasking and prioritizing
Timeline
Store Team Leader
American Eagle And Aerie
10.2023 - Current
Store Team Leader
American Eagle Outfitters, Inc
12.2021 - 10.2023
Associate Selling Team Leader
Aerie By American Eagle Outfitters
05.2021 - 12.2021
Bachelor of Science - Retail Management
Southern New Hampshire University
Associate of Science - Fashion Merchandising
Southern New Hampshire University