Brianni Zandomenego
Lebanon,PA
Summary
Driven Manager with a track record of enhancing customer satisfaction and team performance at Scott Lutz. Excelled in resolving conflicts and cross-training staff, showcasing strong problem-solving and leadership skills. Proven ability in staff management and implementing effective sales techniques, significantly improving operational efficiency.
Overview
2
2
years of professional experience
Work History
Manager
Scott Lutz
Lebanon, PA
07.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Cedar Crest High School
Lebanon, PA06.2024
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Staff Management
Sales Techniques
Timeline
Manager
Scott Lutz
07.2022 - Current
Cedar Crest High School