As a Shift Leader at Sonic Drive-In, I oversee daily operations, ensuring smooth teamwork and excellent customer service. I supervise crew members, handle customer concerns, and maintain food safety and quality standards. I provide top-notch customer service by taking orders, preparing food, and delivering it to customers. I work quickly and efficiently, keeping the environment clean and ensuring customers receive their orders on time. Flexibility and teamwork are key to making sure every shift runs smoothly.