Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Balanced cash drawers at the end of each shift.
Processed credit card transactions accurately and efficiently.
Resolved customer complaints in a professional manner.
Assisted customers with locating merchandise within the store.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Organized items purchased by customers according to their type or size for easy retrieval during checkout.
Followed established loss prevention procedures when dealing with suspicious customers or activities.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Collected credit card and cash payments to complete transactions for customer orders.
Maintained work area and kept cash drawer organized.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
House Cleaner
Self Employed Web
Swansea, MA
05.2020 - 08.2021
Cleaned homes following specific and detailed protocols and requests.
Coordinated home cleaning schedule based on client availability and realistic time constraints.
Interacted pleasantly with clients and guests when performing daily duties.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Education
High School Diploma -
Joseph Case High School
Swansea, MA
06-2023
Psychology
Bridgewater College
Bridgewater, VA
Skills
Drawer management
Order coordination
Merchandise Restocking
Product Merchandising
Customer Complaint Resolution
Check processing
Affiliations
Head Softball Coach for the Joseph Case Junior High School girl's softball team