Briceida Barrera Perez
East Wenatchee
Summary
Dedicated professional with proven expertise in customer service, cash handling, and staff training. Committed to enhancing operational efficiency and customer satisfaction through effective problem-solving and strong leadership skills.
Overview
5
5
years of professional experience
Work History
Key Holder
Wendy's
12 Grant Rd East Wenatchee, WA
05.2021 - Current
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service standards and operational protocols.
- Managed cash handling processes, maintaining accuracy during transactions and end-of-day reconciliations.
- Implemented inventory control procedures, reducing waste through effective stock management practices.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Education
High School Diploma -
WestSide High School
1510 Ninth St Wenatchee, WA 98801Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Customer service management
- Staff training and development
- Communication
- Problem Solving
- Leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Key Holder
Wendy's
05.2021 - Current
High School Diploma -
WestSide High School