Bridget Bakken
Appleton,WI
Summary
Detail-oriented administrative professional with extensive experience in patient scheduling and chart management. Proven ability to multitask effectively and maintain organized records, ensuring seamless communication between patients, families, and healthcare staff.
Overview
1
1
year of post-secondary education
37
37
years of professional experience
Work History
Administrative Assistant
ThedaCare Regional Medical Center
Appleton, WI
12.2006 - Current
- Managed patient scheduling upon discharge, coordinating follow-up appointments for hospital care, IV therapy, labs, imaging, and specialty clinics.
- Facilitated communication among patients, families, and staff to ensure clear exchanges of information.
- Maintained organized paper patient records to support efficient retrieval and management of patient information.
- Answers the units main phone line.
- Orders office supplies.
- Coordinates the Administration Associates schedule.
- Enters billing information when needed.
- Maintained organization of desks and file cabinets for efficient workflow.
Certified Nursing Assistant
ThedaCare Regional Medical Center
Appleton, WI
12.1989 - 12.2006
- Monitored vital signs and reported changes to nursing staff.
- Assisted patients with daily living activities and personal hygiene.
- Maintained cleanliness and safety of patient rooms and common areas.
- Assisted Physical therapist as needed.
Education
General Studies
UW Center Manitowoc
Manitowoc, WI 08.1984 - 05.1985
Skills
- Phone communication
- Organization
- Attention to detail
- Epic
- Filing
- Patient scheduling
- Appointment scheduling
- Ability to multitask
- Chart management
- Problem solving
- Verbal communication
Timeline
Administrative Assistant
ThedaCare Regional Medical Center
12.2006 - Current
Certified Nursing Assistant
ThedaCare Regional Medical Center
12.1989 - 12.2006
General Studies
UW Center Manitowoc
08.1984 - 05.1985