BRIDGET BARNOSKI
Orland Park,IL
Summary
Dynamic hospitality leader with 23+ years of experience creating memorable guest experiences in restaurants, pubs, breweries, and high-volume service environments. Known for building authentic customer relationships, developing beverage programs, increasing guest loyalty, and leading teams that consistently deliver exceptional service. Combines hands-on bartending expertise with management experience, operational excellence, and a passion for creating welcoming environments that keep guests coming back.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Store Manager
BE. CANNABIS STORE
12.2023 - Current
- Lead daily operations of a high-volume retail environment focused on customer satisfaction and team development.
- Build lasting customer relationships through personalized service and problem resolution.
- Recruit, train, coach, and develop team members while fostering a positive workplace culture.
- Oversee scheduling, inventory management, cash handling, and operational procedures.
- Coordinate promotions and community outreach initiatives that increase customer engagement.
Store Manager
CURALEAF
01.2022 - 12.2023
- Promoted from part-time associate to Store Manager through demonstrated leadership and performance.
- Managed high-volume retail operations while maintaining exceptional customer experiences.
- Trained and developed employees, creating strong, service-focused teams.
- Oversaw scheduling, inventory, compliance, cash management, and daily operations.
- Consistently exceeded sales goals through customer engagement and employee development.
Bartender
CHICAGO STREET PUB
01.2014 - 01.2021
- Built a loyal customer following through personalized service and extensive beverage knowledge.
- Increased food and beverage sales through suggestive selling and pairing recommendations.
- Delivered exceptional service in a fast-paced, high-volume environment.
- Maintained expertise in craft beer, cocktails, spirits, food menus, and promotions.
- Assisted with seasonal drink features and special events.
- Managed cash handling and POS transactions with accuracy and efficiency.
General Manager
HUGHIE McCLAFFERTY'S
12.2018 - 12.2019
- Directed all restaurant operations while maintaining outstanding guest satisfaction.
- Designed menus, beverage offerings, marketing campaigns, and social media promotions.
- Managed hiring, training, scheduling, payroll, and financial reporting.
- Coordinated private events, fundraisers, and community engagement opportunities.
- Worked directly with ownership to achieve sales goals and operational excellence.
Taproom Manager
SOUNDGROWLER BREWING COMPANY
08.2017 - 08.2018
- Oversaw taproom operations and guest experiences for a growing craft brewery.
- Served as a brewery ambassador, educating guests on products and brewing processes.
- Recruited, trained, and supervised team members.
- Organized private events and promotional activities.
- Maintained draft systems and ensured compliance with liquor regulations.
Bartender
JESSE'S TAVERN
01.2007 - 01.2014
- Developed strong relationships with guests, creating a loyal neighborhood customer base.
- Delivered prompt food and beverage service while maintaining a welcoming atmosphere.
- Assisted with promotions, inventory management, and daily bar operations.
Bartender
PADDY B'S PUB
01.1998 - 01.2005
- Prepared and served beverages in a high-volume hospitality environment.
- Built long-term customer relationships through attentive service.
- Maintained inventory, cleanliness, and efficient bar operations.
Education
Esthetics License -
Trendsetters College of Cosmetology
01-2005
Skills
- Craft Cocktails & Beverage Programs
- Beer, Wine & Spirits Knowledge
- Guest Engagement & Relationship Building
- Sales Growth & Upselling
- Event Planning & Private Parties
- Team Leadership & Staff Development
- Cash Handling & POS Systems
- Inventory & Ordering
- Social Media Marketing
- Customer Retention & Guest Satisfaction
Certification
- Cicerone Certified Beer Server
- Illinois BASSET Certification
- METRC Seed-to-Sale Inventory Management System
Timeline
Store Manager
BE. CANNABIS STORE
12.2023 - Current
Store Manager
CURALEAF
01.2022 - 12.2023
General Manager
HUGHIE McCLAFFERTY'S
12.2018 - 12.2019
Taproom Manager
SOUNDGROWLER BREWING COMPANY
08.2017 - 08.2018
Bartender
CHICAGO STREET PUB
01.2014 - 01.2021
Bartender
JESSE'S TAVERN
01.2007 - 01.2014
Bartender
PADDY B'S PUB
01.1998 - 01.2005
Esthetics License -
Trendsetters College of Cosmetology