Dynamic leader with a proven track record in physician recruitment, strategic planning, and project management. Known for enhancing physician satisfaction and driving outpatient referrals through effective relationship building.
Overview
32
32
years of professional experience
Work History
Director, Physician & Program Development
Methodist Mansfield Medical Center
Mansfield, TX
10.2004 - Current
Recruited physicians to build a medical staff for the hospital.
Established relationships with physicians and office staff to increase outpatient referrals.
Enhanced physician satisfaction through the improved outpatient processes.
Identified opportunities for improvement for physician referrals to outpatient departments.
Coordinated with other departments to improve communication with physicians.
Resolved physician inquiries and complaints requiring management-level escalation.
Developed and implemented targeted marketing strategies to boost brand visibility. strategies to enhance brand awareness and capture market share.
Monitored competitor activities to inform senior leadership
Managed budgeting and financial planning processes for the organization.
Created and managed budgets for the department.
Created comprehensive project plans detailing timelines, goals, budgets, staffing needs, and requirements to guide successful execution.
Spearheaded the development and launch of new products or services.
Collaborated with multidisciplinary teams to develop an outpatient breast center.
Cultivated relationships with physicians and offices to increase outpatient referrals.
Director, The Breast Center at Methodist Mansfield
Methodist Mansfield Medical Center
Mansfield, TX
11.2019 - 10.2023
Led multi-disciplinary team to develop a comprehensive breast center in an outpatient setting at the hospital.
Directed the breast center's daily operations, ensuring compliance with applicable laws and regulations.
Collaborated with Methodist Foundation and breast center committee to secure funding for remodeling existing office, enhancing facility for patient care.
Designed breast center with spa-like ambiance, enhancing patient comfort and overall experience.
Created a multi-disciplinary breast cancer tumor board.
Coordinated with other departments to improve workflow and processes for authorizations and referrals.
Oversaw budgeting and financial planning processes, ensuring alignment with organizational goals and resource allocation.
Prepared presentations for board meetings and community organizations for promotion of the breast center.
Director, Physician Development
Methodist Charlton Medical Center
Dallas, TX
06.1994 - 06.2004
Oversaw budgeting processes to allocate funds efficiently. and resource allocation for operational efficiency.
Enhanced communication between physicians and the hospital to streamline operations.
Facilitated collaboration between inpatient and outpatient departments and physicians by encouraging open communication channels.
Built strong relationships with physicians through prompt responses to inquiries and complaints.
Increased outpatient referrals from physicians to the hospital.
Coordinated activities with outpatient departments to improve collaboration between teams.
Managed budgeting and financial planning processes for the organization.
Enhanced customer satisfaction through the development of service improvement initiatives.
Developed and executed marketing strategies to increase brand awareness and market share.
Analyzed data to inform decision-making and strategic direction.
Education
BBA - Marketing
Stephen F. Austin State University
Nacogdoches, TX
08-1986
Skills
Physician engagement
Physician relations
Regulatory compliance
Budget management
Project planning
Brand development
Patient experience enhancement
Accomplishments
Leading Women Award by Living Magazine
Affiliations
Served on the Midlothian Chamber of Commerce Board; served on the Midlothian ISD Education Foundation Board; Served as the Chair of Leadership Midlothian; Served on the Midlothian ISD Bond board
Timeline
Director, The Breast Center at Methodist Mansfield
Senior Physician Business Manager (Promoted) at WellMed Medical Management - United Health GroupSenior Physician Business Manager (Promoted) at WellMed Medical Management - United Health Group