Bridget Larson
Long Beach,CA
Summary
Customer-focused professional with experience in restaurant service and camp support roles. Skilled in conflict resolution, active listening, and schedule coordination. Recognized for handling guest needs, communicating clearly with team members, and maintaining a positive, organized environment.
Overview
4
4
years of professional experience
Work History
Server
Taco Surf
Los Alamitos, California
09.2022 - Current
- Delivered exceptional customer service to a high volume of daily customers, while ensuring satisfaction.
- Resolved guest concerns with empathy and effective solutions, maintaining a positive atmosphere at Taco Surf.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Addressed complaints to kitchen staff and served replacement items.
- Incorporated customer feedback to enhance service quality and refine menu offerings.
- Took reservations and to-go orders to streamline the process for both the customer and the restaurant.
- Communicated with hosts, busser, and kitchen staff to prepare for and serve customers.
- Processed payments and closed checks accurately at table and register.
- Trained new employees on restaurant procedures and plating techniques.
- Cleaned tables and chairs to prepare the dining area for next customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Counselor-in-Training
Camp Easterseals
Big Bear, California
07.2022 - 08.2022
- Facilitated inclusion of campers with disabilities in activities and transitions, fostering a supportive environment.
- Supervised camper safety during cabins, dining hall, and recreation periods.
- Responded to camper concerns with patience, attention, and care.
- Communicated the camper's needs to be staffed using clear, respectful language.
- Coordinated daily schedules, activity setup, and cleanup to enhance camp operations and camper engagement.
- Ensured cleanliness and organization of camp spaces, contributing to a welcoming and safe environment for all campers.
- Supported clients in developing coping strategies to manage their mental health needs.
Education
High School Diploma -
Los Alamitos High School
Los Alamitos, CA07-2023
High School Diploma -
Millikan High School
Long Beach, CA07-2024
Skills
- Customer service
- Conflict resolution
- Problem solving
- Activity coordination
- Schedule coordination
- Safety supervision
- Inclusion planning
- Customer engagement
- Team communication
- Time management
- Service recovery
- Active listening
- Boundary management
Affiliations
- Girl Scouts - 2012 - 2018
- CIT at YMCA Camp Easterseals - 2023
- Organized a donation drive for Long Beach Women's Shelter - 2024
- Assisted organizations that distributed supplies after the Palisades fires (pick ups and drop off) - 2025
- Competed at a high-performing club level for volleyball, traveled throughout the country competing - 2016 - 2022
Timeline
Server
Taco Surf
09.2022 - Current
Counselor-in-Training
Camp Easterseals
07.2022 - 08.2022
High School Diploma -
Los Alamitos High School
High School Diploma -
Millikan High School