Bridget Lukomski
Williamsville,NY
Summary
Resourceful Human Resources Supervisor known for high productivity and efficient task completion. Possesses specialized skills in employee relations, performance management, and recruitment processes. Excels in communication, leadership, and conflict resolution, ensuring smooth operational flow and workforce management.
Overview
23
23
years of professional experience
Work History
Human Resource Supervisor
Jcpennys
Blasdell , NY
04.2025 - Current
- Streamlined employee onboarding and training programs for new hires to enhance integration.
- Coordinated employee scheduling to maintain optimal staffing levels across departments.
- Implemented employee engagement initiatives to enhance workplace morale and communication.
- Maintained accurate employee records and documentation in HR information systems.
- Assisted in resolving employee relations issues through effective communication and mediation.
- Facilitated performance evaluations and guided managers on developing improvement plans.
- Conducted interviews, hired new staff, and conducted onboarding processes.
- Provided guidance to managers regarding staffing needs and organizational changes.
- Facilitated dispute resolution between employees or management through mediation or arbitration.
Asst Manager
Joanne Fabrics
Amherst, New York
05.2023 - 04.2025
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service and product knowledge.
- Coordinated inventory management, maintaining optimal stock levels and organization.
- Supported visual merchandising efforts, improving store presentation and customer engagement.
- Resolved customer inquiries and complaints with effective communication skills.
- Monitored cash handling procedures for accuracy and compliance.
- Collaborated with team members to create a positive shopping experience.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Coordinated with other departments to ensure smooth flow of operations.
- Generated reports on sales trends, inventory levels, and financial data to inform decision-making.
- Conducted regular performance reviews for employees to identify areas of improvement.
Store Manager
American Eagle Outfiters
Cherry Hill, New Jersey
05.2003 - 08.2020
- Led daily operations to ensure compliance with company policies and enhance overall store performance.
- Supervised and trained staff to enhance customer service skills.
- Monitored inventory levels and coordinated timely restocking to maintain optimal product availability.
- Developed visual merchandising strategies to align with brand standards.
- Conducted regular staff meetings to communicate updates and expectations.
- Resolved customer issues promptly to maintain positive shopping experiences.
- Analyzed sales data to identify trends and inform merchandising decisions.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Developed strategies that increased sales and improved profitability through targeted merchandising initiatives.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- I started my AE career at a 2.5M dollar store and ended up at a 6M dollar store with an Aerie Shop in Shop. My staff ranged from 50 associates during non peak, and 90 during peak times.
Education
High School Diploma -
West Vally High School
New YorkAssociate of Science - Accounting
Slippery Rock University of Pennsylvania
Slippery Rock, PASkills
- Employee onboarding
- Team leadership
- Problem solving
- Staff scheduling
- Performance metrics
- Training development
- Data analysis
- Adaptability and flexibility
- Performance metrics
Timeline
Human Resource Supervisor
Jcpennys
04.2025 - Current
Asst Manager
Joanne Fabrics
05.2023 - 04.2025
Store Manager
American Eagle Outfiters
05.2003 - 08.2020
High School Diploma -
West Vally High School
Associate of Science - Accounting
Slippery Rock University of Pennsylvania