Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bridget Richards

Brick,NJ

Summary

Hardworking and motivated Playa Bowls Employee with 6 years of experience and record of success in the food and customer industry. I have received 3 different promotions over the years and now hold the title of General Manager. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

Playa Bowls LLC
Manasquan, NJ
03.2018 - Current
  • Recruited and trained new employees to meet job requirements.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Provided leadership during times of organizational change or crisis situations.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Established processes to ensure efficient workflow throughout the organization.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Bachelor of Science - Business Management

Rowan University
Glassboro, NJ
12-2024

High School Diploma -

St. Rose High School
Belmar, NJ
06-2020

Skills

  • Workforce Management
  • Performance Management
  • Marketing
  • Team Leadership
  • Staff Management

Certification

  • ServSafe Certified

Timeline

Manager

Playa Bowls LLC
03.2018 - Current

Bachelor of Science - Business Management

Rowan University

High School Diploma -

St. Rose High School

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Bridget Richards