Bridget Rogers
Raleigh,NC
Summary
To seek and maintain a full - time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Video Repair
Spectrum
Morrisville, NC
05.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Remote Analyst
State of New Jersey
Trenton, NJ
01.2024 - 08.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained applicants files for BAR exam preparation .
- Delivered excellent customer service through prompt responses to applicants.
- Licensed attorneys in North Carolina
- Processed credit and background checks for prospective attorneys
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
Personal Injury Intake Specialist
Whitley Law Firm
Raleigh, NC
08.2022 - 11.2023
- Communicated pertinent information to clients via phone, email and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Reviewed case files and reported case progress to clients.
- Revised and finalized letters, briefs and memos.
- Maintained relationships with clients and found new ones by identifying needs and offering appropriate services.
Remote Call Center Representative/(contract)
North Carolina Dept Of Public Safety
Raleigh, NC
01.2020 - 02.2022
- Communicated with supervisor regarding issues related to case management, resourcing, and development of new resources.
- Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness due to COVID.
- Maintained detailed records of assigned cases.
- Assisted clients experiencing homelessness or housing instability by guiding them through available programs that best met their needs based on individual circumstances.
- Coordinated with different service providers to meet clients' individual needs.
Client Intake/Criminal Intake (contract)
Durham County Department Of Social Services
Durham, NC
08.2019 - 12.2019
- Input data and completed placement paperwork.
- Explained eligibility requirements, application details, and applicants' legal rights during intake assessment.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Arranged for delivery of legal correspondence to clients, witnesses and court officials.
Receptionist/Legal Assistant (contract)
Durham County Government
08.2018 - 07.2019
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Interviewed and prepared intake sheets for clients.
- Scheduled appointments, court appearances and depositions for busy county office.
Receptionist Administrator
Medfusion
Raleigh, NC
03.2016 - 07.2017
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed office activities by maintaining communication between clients, and filing all documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Skills
- Microsoft Office
- Salesforce
- Teams
- Needles
- Lead Docket
- Admissions Manager
- Excellent Communication
Timeline
Video Repair
Spectrum
05.2026 - Current
Remote Analyst
State of New Jersey
01.2024 - 08.2025
Personal Injury Intake Specialist
Whitley Law Firm
08.2022 - 11.2023
Remote Call Center Representative/(contract)
North Carolina Dept Of Public Safety
01.2020 - 02.2022
Client Intake/Criminal Intake (contract)
Durham County Department Of Social Services
08.2019 - 12.2019
Receptionist/Legal Assistant (contract)
Durham County Government
08.2018 - 07.2019
Receptionist Administrator
Medfusion
03.2016 - 07.2017