Bridget Sansone

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information, ensuring compliance with privacy regulations.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Received and processed payments.
• Pended prescriptions
• Entered insurance details with accuracy.

Interviews patients, collects and documents data in patients record. Independently completes more complex patient interviews often outside department. Communicates to technologist prior to start of specifics of exam. Determines, prepares, orders and sets up supplies and equipment for exams or procedures. Prepares patients by obtaining specimens, taking vital signs and measurements, and positions patients. Provides education to families/patients and answer questions regarding more complex imagining procedures within established perimeters. Locates patients records into Epic, and IDX also PACS systems. Scheduled and reschedules routine exams, and uses Word, Excel etc. when needed.

• Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
• Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
• Maintained inventory and supply levels for contrast materials, film, catheters and other medical items, checking inventory stock and reordering items running low.
• Created agendas and communication materials for team meetings.

• Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
• Wrote professional business correspondence to maintain strong line of communications.
• Managed office inventory and placed new supply orders.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Created training program for new office employees.