Bridget Theisen
Newport,RI
Summary
Dynamic professional with a strong background in customer service at Sodexo USA, recognized for enhancing customer experiences through effective communication and problem-solving. Proven leadership in teaching sailing techniques, demonstrating patience and empathy while ensuring safety protocols. Committed to excellence and reliability, with a focus on fostering positive learning environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Sodexo USA
Newport, RI
11.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Collaborated with team members to ensure smooth operation during peak hours.
- Welcomed customers and helped determine their needs.
Sailing Instructor
Port Jefferson Yacht Club
Port Jefferson, NY
07.2022 - Current
- Assisted in teaching sailing techniques to beginner students.
- Learned safety protocols and emergency procedures for on-water activities.
- Supported maintenance of sailing equipment and boats to ensure readiness.
- Developed lesson plans that cater to diverse skill levels among students.
- Provided feedback and encouragement to students during practice sessions.
- Collaborated with senior instructors to improve instructional methods and materials.
- Engaged in ongoing training sessions to enhance personal sailing skills and knowledge.
- Documented daily class attendance, performance, weather, and other key details.
Education
High School Diploma -
Saint John The Baptist DHS
West Islip, NYSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Leadership qualities
- Boat handling
- Safety protocols
- Coaching
Certification
- Level 1 Certified Sailing Instructor, US Sailing, July 2024 - present
- Safe Sport Certified, US Center for Safe Sport, July 2024 - present
- Boater's Safety License, NASBLA, August 2022 - present
- Concussion Certified, Center for Disease Control and Prevention, July 2024 - present
- CPR and First Aid Certified, American Red Cross, February 2023 - present
- Certified Waterfront Life Guard, American Red Cross, February 2023 - Present
Languages
Spanish
Limited Working
Timeline
Cashier
Sodexo USA
11.2025 - Current
Sailing Instructor
Port Jefferson Yacht Club
07.2022 - Current
High School Diploma -
Saint John The Baptist DHS