Bridget Velasquez
Colton,CA
Summary
I have 15+ years in retail management. I am friendly, energetic, responsible, efficient, and hardworking. I have extensive experience in managing apparel, food safety and preparation, warehouse procedures, loading and unloading trucks, managing inventory, driving sales and metrics. Leading a successful team. Willing to relocate: Anywhere
Overview
1
1
year of post-secondary education
18
18
years of professional experience
Work History
Assistant Store Manager
Old Navy
04.2025 - Current
- Oversee daily store operations, manage team performance, and facilitate hiring, coaching, training and mentoring new staff on customer service standards.
- Execute opening/closing procedures, manage cash control, reconcile tills, safe control, and coordinate deposits and armored truck drop-offs and pickups. Partner with Asset protection and law enforcement as needed.
- Daily reports, execute daily tasks according to corporate guidelines, online order fulfillment, promoting sales, credit card and reward sign- ups.
- Manage back room and sales floor inventory, ensuring timely stock replenishment and organized stock layout.
- Maintain sales floor recovery and presentation per company standards.
- Implement great customer service and satisfaction at all times.
Assistant Store Manager
Rite Aid
Ontario, California
04.2025 - 06.2025
- Assisted in managing daily store operations and staffing needs, trained and mentored new team members on customer service standards.
- Coordinated inventory management and restocking of merchandise, including setting planograms, merchandising, building end caps, ordering, conducting daily counts, vendor check-in, and overseeing displays. Computing vendor BOL.
- Managed cash control processes, including money orders, California Lottery transactions, and card reloads.
- Oversaw daily operations and monitored pharmacy compliance with HIPAA, OSHA, and health department regulations.
- Executed weekly ad sets, managed tagging and removal of promotions, processed coupons, and facilitated online order fulfillment.
- Performed opening and closing procedures to ensure smooth store operations. and cleaning, hazardous waste regulations, and proper food disposal.
Key Carrier/Coordinator
HomeGoods
Redlands, California
07.2024 - 04.2025
- Managed payroll, scheduling, monitored daily metrics, improved sales, minimized shrink, controlled costs, promoted credit card sign-ups, assisted with furniture sales and leasing, and coordinated carry outs and loading of furniture.
- Prepare for, schedule, and receive weekly deliveries, verify seal numbers, BOL, and all documentation. Supervise the truck unloading process, stock product, merchandise, utilize a cardboard baler.
- Complete price checks, and manage front end registers, attend to all MOD calls for customer service, supervise associates, and ensure all go backs are complete and store is recovered daily, communicate with TJ Maxx management team, and assist with running a combo store, 2 stores in 1 building, TJ Maxx and HomeGoods. Complete daily tasks as assigned by store manager and district leader.
- Complete price checks, and manage front end registers, attend to all MOD calls for customer service, supervise associates, and ensure all go backs are complete and store is recovered daily, communicate with TJ Maxx management team, and assist with running a combo store, 2 stores in 1 building, TJ Maxx and HomeGoods. Executed daily tasks from the store manager and district leader.
Assistant Store Manager
Rite Aid
Colton, CA
07.2023 - 07.2024
- Operate the daily business, take responsibility for the store when store manager is not present, Managed cash control processes to ensure accurate financial reporting., associate training, accountability, payroll, scheduling, daily metrics, drive sales, promote rewards sign ups.
- Monitored alcohol and medication sales, money order, and western union transactions.
- Implemented composting practices to reduce waste and promote sustainability.
Fullfillment Associate
Amazon Warehouse
01.2022 - 05.2023
- Fluidly loaded cartons into trailers, lifted packages up to 70 lbs onto conveyor belts, built walls inside trailers safely, separated Jiffy packages and small boxes into shuttles, shrink wrapped and loaded pallets into trucks, secured cargo using straps to prevent shifting during transport, and closed truck doors securely to protect cargo during transit. , scan packages and pallets into correct locations, pull pallets to correct destination of warehouse, build carts and prepare work areas for sorting.
- Operated material handling equipment to efficiently transport products, ensuring timely delivery to designated areas.
- Operated material handling equipment to transport products efficiently.
- Maintained inventory accuracy through regular cycle counts and audits, contributing to effective stock management.
Assistant Store Manager - Merchandising
Big Lots
Moreno Valley, California
11.2019 - 06.2021
- Drove daily sales and metrics, resulting in increased company rewards sign-ups, reduced shrink, and effective task delegation through weekly calls and daily communication with the district team to share ideas for improved results.
- Developed and implemented weekly planograms for merchandise display., floor plans and followed company maps to merchandise according to company standards.
- Plan for weekly trucks, calculate hours needed to complete tasks, supervise and participate in the unload process , pricing, and stocking of all merchandise, maintain back room inventory control.
- Hired and trained associates across dock to stock, cashiering, customer service, sales floor, and furniture areas to enhance team capabilities.
- Acted as store manager in the absence of management, fulfilling all responsibilities of the store and assistant manager.
- Conducted visits with the health department and fire inspectors.
Assistant Store Manager
Walmart Supercenter-Rialto
Rialto, California
08.2008 - 07.2018
- Managed 25+ associates daily, overseeing sales, profit, inventory management, hiring, termination, cash control, customer service, deliveries, payroll, and scheduling.
- Oversaw daily store operations.
- Specialized in fresh food depts, deli, bakery, produce ,meat, dairy, dry food, monthly inventory count for all fresh food depts. Supervised and trained associates in proper food handling procedures, monitored expiration dates and times, completed markdowns to prevent profit loss, planned and prepared food according to production calculator and sales records.
- Completed customer food orders; ensured proper disposal of food and damaged product, set up displays and features according to season and events.
- Oversaw operations of hardlines general merchandise and service departments within supercenter, including hardware, sporting goods, auto, electronics, apparel, backroom, and fabric cutting, ensuring accurate completion of price changes and planograms.
- Oversaw customer service desk, money services, online orders and pickup, ensured go backs and recovery were completed daily.
- Trained and mentored staff on customer service practices.
- Collaborated with management to execute promotional strategies that enhanced customer engagement and sales.
Education
Some college - Pharmacy Technician
UEI
Riverside , CA 05.2018 - 06.2019
Skills
- Retail management
- Inventory management
- Planogram management
- Merchandising operations management
- Profit & Loss
- Cash handling
- POS systems
- Opening and Closing procedures
- Store management
- Payroll management
- Shipment receiving
- Loss Prevention
- In-store promotions
- Stocking
- Electric pallet jack (10 years)
- Recruiting
- Leadership
Personal Information
Availability: Anywhere
Timeline
Assistant Store Manager
Rite Aid
04.2025 - 06.2025
Assistant Store Manager
Old Navy
04.2025 - Current
Key Carrier/Coordinator
HomeGoods
07.2024 - 04.2025
Assistant Store Manager
Rite Aid
07.2023 - 07.2024
Fullfillment Associate
Amazon Warehouse
01.2022 - 05.2023
Assistant Store Manager - Merchandising
Big Lots
11.2019 - 06.2021
Some college - Pharmacy Technician
UEI
05.2018 - 06.2019
Assistant Store Manager
Walmart Supercenter-Rialto
08.2008 - 07.2018